topic Problem to save changes in Network Security

Problem to save changes

MarcoPoffal — Mon, 11 Mar 2019 22:08:41 GMT

Hello,

We have a big trouble, becase when we try to "save changes" in a Firewall ASA-5520 this show an error FAILED, and because of this we have lost parts of the configuration. Did you know any solution?

sputnik# wr mem

Building configuration...

No memory available

Error executing command

[FAILED]

sputnik# sh mem

Free memory: 88792120 bytes (17%)

Used memory: 448078792 bytes (83%)

------------- ----------------

Total memory: 536870912 bytes (100%)

sputnik# sh cpu

CPU utilization for 5 seconds = 1%; 1 minute: 3%; 5 minutes: 4%

sputnik# dir

Directory of disk0:/

214 -rwx 14635008 21:14:46 May 05 2009 asa803-k8.bin

215 -rwx 6851212 21:16:08 May 05 2009 asdm-603.bin

216 drwx 4096 15:11:12 Nov 14 2011 log

217 drwx 4096 19:46:18 Aug 18 2007 crypto_archive

218 -rwx 16275456 09:21:52 Sep 11 2009 asa821-k8.bin

220 -rwx 11348300 09:23:28 Sep 11 2009 asdm-621.bin

202 drwx 4096 17:05:50 Sep 14 2009 coredumpinfo

62881792 bytes total (13209600 bytes free)

sputnik# wr mem

Building configuration...

No memory available

Error executing command

[FAILED]

Thanks!

Problem to save changes

Marvin Rhoads — Fri, 30 Dec 2011 14:58:26 GMT

You may have a bad Compact Flash (CF) card. startup-config (where the config is stored when you do wr mem) is on a hidden directory of disk0: (the CF).

sh mem is showing you the DRAM, separate from the flash memory.

Do you have an HA pair? If so you could failover to the standby, break the HA pair and then see if the standby unit allows you to store the running-config to startup.

Hope this helps.

Problem to save changes

Julio Carvajal — Fri, 30 Dec 2011 23:03:59 GMT

Hello Marco,

Adding to what Marvin said, I worked on one case like the one you are having this week.

Can you do a fsck flash:

This will run a scan on the flash to detect if there are some corrupted files.

Here is one link where you get some information from this memory issues.

http://www.cisco.com/en/US/products/ps6120/products_tech_note09186a0080b95d3d.shtml

Can you provide the show version of your ASA and also show blocks

Regards,

Julio

Problem to save changes

Gonzalo Arce — Mon, 02 Jan 2012 16:38:10 GMT

Hi Julio:

I do a fsck flash and the results are the next:

sputnik# fsck flash:

fsck of flash: complete

When we try to save the changes appears this error:

sputnik# wr mem

Building configuration...

No memory available

Error executing command

[FAILED]

I can not reboot the firewall, because we are apply a lot of changes, and with the restart all those changes will be lost.

Do you know something else?

Thanks!

Problem to save changes

Marvin Rhoads — Mon, 02 Jan 2012 17:03:02 GMT

Gonzalo,

You can always backup the running configuration locally (to your workstation). Under ASDM, "Tools, Backup Configuration". After a reboot, you can restore that backup.