topic Re: ASA 5520 booting problem in Network Security

ASA 5520 booting problem

singraj2001 — Mon, 11 Mar 2019 21:08:46 GMT

Hi,

I have new ASA5520. After configured and upgrade with ASA 8.0(3) image its works for few times (few times means after restarted several times). But now the error comes as "Booting system, Please wait..." nothing else appear.

Can anyone suggest what could be the problem. Thanks

Regards

S.Rajkumar

ASA 5520 booting problem

varrao — Mon, 08 Aug 2011 07:39:27 GMT

Hi Rajkumar,

Cam you paste the complete conole messages that you get, moreover do you have any carshinfo saved onto the firewall??

Thanks,

Varun

Re: ASA 5520 booting problem

singraj2001 — Mon, 08 Aug 2011 07:49:48 GMT

Hi Varun,

Just appear this message only in console

Booting system, Please wait...

Then nothing else appear.

I cannot even go to console...

Thanks

S.Rajkumar

ASA 5520 booting problem

varrao — Mon, 08 Aug 2011 07:52:43 GMT

Hi,

Can you keep the device powered down for 10 minutes and then try and power it up.

Thanks,

Varun

Re: ASA 5520 booting problem

singraj2001 — Mon, 08 Aug 2011 07:57:18 GMT

Yes Varun, Try to power after 30 mins also the same.

Regards

S.Rajkumar

ASA 5520 booting problem

varrao — Mon, 08 Aug 2011 07:58:55 GMT

Then I would suggest you to open a TAC case for it, could be a hardware issue and you might need an RMA for it.

-Varun

Re: ASA 5520 booting problem

singraj2001 — Mon, 08 Aug 2011 08:03:49 GMT

Hi,

From the front panel of the ASA. The power light is green and stable. But the Ststus light green and blinking and there is no active even i connected the UTP cable from G0/1 to my PC. Thanks

Regards

S.Rajkumar

Re: ASA 5520 booting problem

varrao — Mon, 08 Aug 2011 08:08:56 GMT

Try loading the image on the ASA through rommon mode:

Here are the steps for loading image from rommon mode:

Step1 Power off the adaptive security appliance, and then power it on.

Step 2 During startup, press the Escape key when you are prompted to enter ROMMON mode.

Step3 In ROMMOM mode, define the interface settings to the adaptive security appliance, including the IP address, TFTP server address, gateway address, software image file, and port, as follows:

rommon #1> ADDRESS=10.132.44.177

rommon #2> SERVER=10.129.0.30

rommon #3> GATEWAY=10.132.44.1

rommon #4> IMAGE=f1/asa800-232-k8.bin

rommon #5> PORT=Ethernet0/0

Please make sure that the Tftp server is connected to the interface.

Step 5 To validate your settings, enter the set command.

rommon #6> set

Step 6 Ping the TFTP server by entering the ping server command.

rommon #7> ping server

Step 7 Load the software image by entering the tftp command.

rommon #8> tftp

Step 8 Reload the security appliance to run the new image.

rommon #9> reload

After the software image is successfully loaded, the security appliance automatically exits ROMMOM mode.

Here is the document to do the same:

http://www.cisco.com/en/US/docs/security/asa/asa80/configuration/guide/trouble.html

If this does not work, then you would need to RMA the device.

Thanks,

Varun

Re: ASA 5520 booting problem

singraj2001 — Mon, 08 Aug 2011 09:00:58 GMT

Thanks for your reply,

Anyway cannot go to ROMMON mode also. I think need to send RMA as per your info.

Thanks once again.

Regards

S.Rajkumar

ASA 5520 booting problem

varrao — Mon, 08 Aug 2011 09:04:12 GMT

No issues

-Varun