topic SSM-20 Can not upgrade software on the sensor in Network Security

SSM-20 Can not upgrade software on the sensor

vladimirstare — Sun, 10 Mar 2019 12:57:23 GMT

Hi,

I am trying to upgrade a sensor on IPS-SSM-20 and have "errInUse-An Upgrade is already in progroess" error.

Can I do anything to fix that or my only way out is to reboot a module ?

P.S. Two modules are instaled on ASA-5520 - HA pair with multiple context.

Thanks,

Vlad

SSM-20 Can not upgrade software on the sensor

Julio Carvajal — Thu, 02 May 2013 22:17:17 GMT

Hello,

Can you debug the upgrade procees, looks like got stuck or the parameters you entered are incorrect

debug module

Regards

SSM-20 Can not upgrade software on the sensor

vladimirstare — Tue, 07 May 2013 17:59:46 GMT

Hello,

I don't have option "debug module". Only debug option is to " debug module-boot"

This is SSM-20 on ASA 5520.

I forgot to mention that whole problem started when I acidentaly tried to upgrade sensor on a diferent module with a sign. version that already exist on the sensor. Erros was like"can not upgrade because version already exist on the sensor"

After that I was not able to "kill" that process.

Thanks,

Vladimir

SSM-20 Can not upgrade software on the sensor

Julio Carvajal — Wed, 08 May 2013 05:09:22 GMT

Hello Vladimir,

That is the one I was referring

debug module or debuge module-boot same thing

hw-module module 1 recover stop and then start again. make sure you use the right information for the upgrade this time

Regards