topic Rdep Thread Timeout Error at AIP-SSM in Network Security

Rdep Thread Timeout Error at AIP-SSM

dipak jaiswal — Sun, 10 Mar 2019 12:26:02 GMT

Hello,

While logging at IPS through secure web-server an error is coming " rdep thread timeout ".The cpu usage of both the cpu is showing 100%. I have cheked the host statistics, it's showing the following output:

IPS# sh statistics host

General Statistics

Last Change To Host Config (UTC) = 04-Jul-2011 13:37:50

Command Control Port Device = GigabitEthernet0/0

Network Statistics

= ge0_0 Link encap:Ethernet HWaddr 00:24:14:D0:44:07

= inet addr:172.21.16.135 Bcast:172.21.16.255 Mask:255.255.255.128

= UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1

= RX packets:3782321 errors:0 dropped:0 overruns:0 frame:0

= TX packets:3725219 errors:0 dropped:0 overruns:0 carrier:0

= collisions:0 txqueuelen:1000

= RX bytes:497530619 (474.4 MiB) TX bytes:951842074 (907.7 MiB)

= Base address:0xfcc0 Memory:dff20000-dff40000

NTP Statistics

= remote refid st t when poll reach delay offset jitter

= *ns1.sahaj.co.in 120.88.47.10 3 u 801 1024 377 0.850 0.877 0.003

= LOCAL(0) 73.78.73.84 5 l 50 64 377 0.000 0.000 0.001

= ind assID status conf reach auth condition last_event cnt

= 1 29300 b624 yes yes none sys.peer reachable 2

= 2 29301 9024 yes yes none reject reachable 2

status = Synchronized

Memory Usage

usedBytes = 1056243712

freeBytes = 3146973184

totalBytes = 4203216896

CPU Statistics

Usage over last 5 seconds = 100

Usage over last minute = 100

Usage over last 5 minutes = 100

Usage over last 5 seconds = 100

Usage over last minute = 100

Usage over last 5 minutes = 100

Memory Statistics

Memory usage (bytes) = 1056243712

Memory free (bytes) = 3146973184

Auto Update Statistics

lastDirectoryReadAttempt = N/A

lastDownloadAttempt = N/A

lastInstallAttempt = N/A

nextAttempt = N/A

Auxilliary Processors Installed

We are able to do ssh. Can anyone help me on this ?

Thanks a lot in advance.

Regards

Dipak

Rdep Thread Timeout Error at AIP-SSM

Nicolas Fournier — Fri, 29 Jul 2011 11:51:15 GMT

Hi Dipak,

Can you check that all the components of the IPS software as shown as Running when you do a show ver on your IPS?

If it isn't the case, just reboot your device and the sensor should be accessible through HTTPS again.

Regards,

Nicolas

Rdep Thread Timeout Error at AIP-SSM

dipak jaiswal — Sun, 07 Aug 2011 19:56:46 GMT

Hi,

Thanks a lot for your support. As suggested by you, after rebooting the device, i am now able to access it through https.

I have some question for " rdep thread timeout " error, that are mentioned below :

Is rebooting is the only option for this type of problem ?

What precaution should we take to avoid this type of problem ?

What could be the reason for arising " rdep thread timeout " error ?

Thanks a lot in advance.

Regards

Dipak

Re: Rdep Thread Timeout Error at AIP-SSM

Nicolas Fournier — Sat, 13 Aug 2011 17:57:50 GMT

Hi Dipak,

dipak jaiswal wrote:

Is rebooting is the only option for this type of problem ?

Yes it is (You can also restart the service from a service account but it is not too recommended)

dipak jaiswal wrote:

What precaution should we take to avoid this type of problem ?

You should upgrade your software to the latest interim available in the train you are currently running and if you still run into the problem, you should open a TAC case.

dipak jaiswal wrote:

What could be the reason for arising " rdep thread timeout " error ?

This is usually a crash of one of the IPS process and thus a software issue. You can verify it is the case by issuing a show ver and see if one of the IPS process is shown as NOT RUNNING.

Regards,

Nicolas