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    <title>topic ASDM-IDM Launcher Password Issue in Network Security</title>
    <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585182#M586256</link>
    <description>&lt;P&gt;Hello All,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Recently I have determined that one of my neighbors teenagers has decided to refine his hacking skills on my home network. So I thought it might be a good time to make an investment into a Cisco ASA 5505 Appliance.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Here is my issue, when I entering the management IP Address (&lt;A href="https://192.168.1.1/admin" target="_blank"&gt;https://192.168.1.1/admin&lt;/A&gt;) a webpage appears asking to "continue to the website" so I select this option. The Cisco ASDM 6.2(1) appears. There are three options to select, Install ASDM Launcher and Run ASDM, Run ASDM and, Run Startup wizard. If I select "Install ASDM Launcher " I receive an error when entering the password. Eventually I'll cancel after several attempts and get an "Authorization error" from ie. I am receiving the same response for the other two options. I have set the firewall the the factory default. I am running Java version 6 update 23 (build 1.6.0_23-b05) 32 &amp;amp; 64 bit for ie browers since I have both versions.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;What am I doing wrong? I have been at this all day. I need the expertises of someone who obviously understands this better than I do. I have already had one bad experience by purchasing a used PIX 501. never got it to work. This Time I decided to purchase something new with more features.&lt;/P&gt;</description>
    <pubDate>Mon, 11 Mar 2019 19:28:25 GMT</pubDate>
    <dc:creator>mrwithrow</dc:creator>
    <dc:date>2019-03-11T19:28:25Z</dc:date>
    <item>
      <title>ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585182#M586256</link>
      <description>&lt;P&gt;Hello All,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Recently I have determined that one of my neighbors teenagers has decided to refine his hacking skills on my home network. So I thought it might be a good time to make an investment into a Cisco ASA 5505 Appliance.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Here is my issue, when I entering the management IP Address (&lt;A href="https://192.168.1.1/admin" target="_blank"&gt;https://192.168.1.1/admin&lt;/A&gt;) a webpage appears asking to "continue to the website" so I select this option. The Cisco ASDM 6.2(1) appears. There are three options to select, Install ASDM Launcher and Run ASDM, Run ASDM and, Run Startup wizard. If I select "Install ASDM Launcher " I receive an error when entering the password. Eventually I'll cancel after several attempts and get an "Authorization error" from ie. I am receiving the same response for the other two options. I have set the firewall the the factory default. I am running Java version 6 update 23 (build 1.6.0_23-b05) 32 &amp;amp; 64 bit for ie browers since I have both versions.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;What am I doing wrong? I have been at this all day. I need the expertises of someone who obviously understands this better than I do. I have already had one bad experience by purchasing a used PIX 501. never got it to work. This Time I decided to purchase something new with more features.&lt;/P&gt;</description>
      <pubDate>Mon, 11 Mar 2019 19:28:25 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585182#M586256</guid>
      <dc:creator>mrwithrow</dc:creator>
      <dc:date>2019-03-11T19:28:25Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585183#M586257</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Interesting.&lt;/P&gt;&lt;P&gt;no userID no password doesn't work?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Try the above combo and let us know.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="jive-link-external-small" href="http://www.cisco.com/en/US/docs/security/asa/asa80/getting_started/asa5505/quick/guide/setup.html#wp1052194"&gt;http://www.cisco.com/en/US/docs/security/asa/asa80/getting_started/asa5505/quick/guide/setup.html#wp1052194&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="content"&gt;By default, there is no Username and Password set for the Cisco ASDM Launcher. &lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="content"&gt;Leave the Username and Password fields blank. &lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-KS&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 02:17:07 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585183#M586257</guid>
      <dc:creator>Kureli Sankar</dc:creator>
      <dc:date>2010-12-29T02:17:07Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585184#M586258</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Thank you for your response. I have already tried that.&lt;/P&gt;&lt;P&gt;I am wondering if I may need to reset the config-registry. Question if I&lt;/P&gt;&lt;P&gt;were to do this will I loose my licensing for the appliance.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 03:04:02 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585184#M586258</guid>
      <dc:creator>mrwithrow</dc:creator>
      <dc:date>2010-12-29T03:04:02Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585185#M586259</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I can access the ASA from the console but would prefer to setup the ASA using the ASDM. Here is the current config&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;ciscoasa# sh run&lt;BR /&gt;: Saved&lt;BR /&gt;:&lt;BR /&gt;ASA Version 8.2(1) &lt;BR /&gt;!&lt;/P&gt;&lt;P&gt;hostname ciscoasa&lt;/P&gt;&lt;P&gt;enable password TGC9Z8acq7BhAjhu encrypted&lt;BR /&gt;passwd 2KFQnbNIdI.2KYOU encrypted&lt;BR /&gt;names&lt;BR /&gt;!&lt;BR /&gt;interface Vlan1&lt;BR /&gt; nameif inside&lt;BR /&gt; security-level 100&lt;/P&gt;&lt;P&gt; ip address 192.168.1.1 255.255.255.0 &lt;BR /&gt;!&lt;BR /&gt;interface Vlan2&lt;BR /&gt; nameif outside&lt;BR /&gt; security-level 0&lt;/P&gt;&lt;P&gt; ip address dhcp setroute &lt;BR /&gt;!&lt;BR /&gt;interface Ethernet0/0&lt;/P&gt;&lt;P&gt; switchport access vlan 2&lt;BR /&gt;!&lt;BR /&gt;interface Ethernet0/1&lt;/P&gt;&lt;P&gt;!&lt;BR /&gt;interface Ethernet0/2&lt;BR /&gt;&amp;lt;--- More ---&amp;gt;&lt;BR /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;BR /&gt;!&lt;BR /&gt;&amp;lt;--- More ---&amp;gt;&lt;BR /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;BR /&gt;interface Ethernet0/3&lt;BR /&gt;!&lt;/P&gt;&lt;P&gt;interface Ethernet0/4&lt;BR /&gt;!&lt;BR /&gt;interface Ethernet0/5&lt;/P&gt;&lt;P&gt;!&lt;BR /&gt;interface Ethernet0/6&lt;BR /&gt;!&lt;/P&gt;&lt;P&gt;interface Ethernet0/7&lt;BR /&gt;!&lt;BR /&gt;ftp mode passive&lt;/P&gt;&lt;P&gt;pager lines 24&lt;BR /&gt;logging asdm informational&lt;BR /&gt;mtu outside 1500&lt;BR /&gt;mtu inside 1500&lt;/P&gt;&lt;P&gt;icmp unreachable rate-limit 1 burst-size 1&lt;BR /&gt;no asdm history enable&lt;/P&gt;&lt;P&gt;arp timeout 14400&lt;/P&gt;&lt;P&gt;global (outside) 1 interface&lt;BR /&gt;nat (inside) 1 0.0.0.0 0.0.0.0&lt;BR /&gt;timeout xlate 3:00:00&lt;/P&gt;&lt;P&gt;timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02&lt;/P&gt;&lt;P&gt;timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00&lt;BR /&gt;timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00&lt;BR /&gt;&amp;lt;--- More ---&amp;gt;&lt;BR /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;BR /&gt;timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute&lt;BR /&gt;timeout tcp-proxy-reassembly 0:01:00&lt;BR /&gt;dynamic-access-policy-record DfltAccessPolicy&lt;BR /&gt;http server enable&lt;BR /&gt;http 192.168.1.0 255.255.255.0 inside&lt;BR /&gt;no snmp-server location&lt;/P&gt;&lt;P&gt;no snmp-server contact&lt;BR /&gt;snmp-server enable traps snmp authentication linkup linkdown coldstart&lt;BR /&gt;crypto ipsec security-association lifetime seconds 28800&lt;BR /&gt;crypto ipsec security-association lifetime kilobytes 4608000&lt;BR /&gt;telnet timeout 5&lt;/P&gt;&lt;P&gt;ssh timeout 5&lt;/P&gt;&lt;P&gt;console timeout 0&lt;BR /&gt;dhcpd auto_config outside&lt;/P&gt;&lt;P&gt;!&lt;BR /&gt;dhcpd address 192.168.1.2-192.168.1.33 inside&lt;/P&gt;&lt;P&gt;dhcpd enable inside&lt;/P&gt;&lt;P&gt;!&lt;/P&gt;&lt;P&gt;threat-detection basic-threat&lt;BR /&gt;threat-detection statistics access-list&lt;BR /&gt;no threat-detection statistics tcp-intercept&lt;/P&gt;&lt;P&gt;webvpn&lt;BR /&gt;!&lt;BR /&gt;&amp;lt;--- More ---&amp;gt;&lt;BR /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;BR /&gt;class-map inspection_default&lt;BR /&gt; match default-inspection-traffic&lt;BR /&gt;!&lt;BR /&gt;!&lt;BR /&gt;policy-map type inspect dns preset_dns_map&lt;BR /&gt; parameters&lt;BR /&gt;&amp;nbsp; message-length maximum 512&lt;/P&gt;&lt;P&gt;policy-map global_policy&lt;BR /&gt; class inspection_default&lt;BR /&gt;&amp;nbsp; inspect dns preset_dns_map&lt;/P&gt;&lt;P&gt;&amp;nbsp; inspect ftp&lt;/P&gt;&lt;P&gt;&amp;nbsp; inspect h323 h225&lt;/P&gt;&lt;P&gt;&amp;nbsp; inspect h323 ras&lt;/P&gt;&lt;P&gt;&amp;nbsp; inspect rsh &lt;BR /&gt;&amp;nbsp; inspect rtsp &lt;BR /&gt;&amp;nbsp; inspect esmtp&lt;/P&gt;&lt;P&gt;&amp;nbsp; inspect sqlnet &lt;BR /&gt;&amp;nbsp; inspect skinny&amp;nbsp; &lt;BR /&gt;&amp;nbsp; inspect sunrpc&lt;/P&gt;&lt;P&gt;&amp;nbsp; inspect xdmcp &lt;BR /&gt;&amp;nbsp; inspect sip&amp;nbsp; &lt;BR /&gt;&amp;nbsp; inspect netbios &lt;BR /&gt;&amp;nbsp; inspect tftp &lt;BR /&gt;!&lt;BR /&gt;&amp;lt;--- More ---&amp;gt;&lt;BR /&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;BR /&gt;service-policy global_policy global&lt;BR /&gt;prompt hostname context &lt;BR /&gt;Cryptochecksum:94d7c2efc42635bd6d9037afeba1cc88&lt;BR /&gt;: end&lt;/P&gt;&lt;P&gt;ciscoasa#&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 03:14:31 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585185#M586259</guid>
      <dc:creator>mrwithrow</dc:creator>
      <dc:date>2010-12-29T03:14:31Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585186#M586260</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;SPAN&gt;Add the following commands via console and see if you can login via asdm using the ID cisco and password cisco123 when you go to &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://192.168.1.1"&gt;https://192.168.1.1&lt;/A&gt;&lt;SPAN&gt; on the browser. No need for "admin" after the IP address.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;conf t&lt;/P&gt;&lt;P&gt;username cisco password cisco123 priv 15&lt;/P&gt;&lt;P&gt;aaa authentication http console LOCAL&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-KS&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 04:44:50 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585186#M586260</guid>
      <dc:creator>Kureli Sankar</dc:creator>
      <dc:date>2010-12-29T04:44:50Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585187#M586261</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Looks like your suggestion works. Thank you so much.&lt;/P&gt;&lt;P&gt;Have a great day&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 13:33:39 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585187#M586261</guid>
      <dc:creator>mrwithrow</dc:creator>
      <dc:date>2010-12-29T13:33:39Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585188#M586262</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Glad to hear. Pls. mark the thread answered if you believe the issue is resolved.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks,&lt;/P&gt;&lt;P&gt;KS&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 15:12:22 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585188#M586262</guid>
      <dc:creator>Kureli Sankar</dc:creator>
      <dc:date>2010-12-29T15:12:22Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585189#M586263</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;One other quick question, trying to access the internet through the firewall. Not working.&lt;/P&gt;&lt;P&gt;I added a default route statement hoping that would resolve my routing issue. Any ideas based on the configuration I sent you.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 19:20:18 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585189#M586263</guid>
      <dc:creator>mrwithrow</dc:creator>
      <dc:date>2010-12-29T19:20:18Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585190#M586266</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;global (outside) 1 interface&lt;BR /&gt;nat (inside) 1 0.0.0.0 0.0.0.0&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;That is all you need for internet access from the inside in additon to permision and route. You said you already added the route. Mak sure you do not have any typos. No permission is needed to go from high sec to low sec.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;1. Ping the router upstream from thas ASA and make sure it works.&lt;/P&gt;&lt;P&gt;2. What DNS servers are you using?&lt;/P&gt;&lt;P&gt;3. Do you get name resolution?&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;4. Can u load pages using IP address on the browser? &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="http://74.125.39.99"&gt;http://74.125.39.99&lt;/A&gt;&lt;SPAN&gt; work?&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;5. can u ping the asa's inside interface from the PC?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;If layer 3 doesn't work then we have to fall back to layer 2 and issue "debug arp" and see what is going on.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; The thread should also be marked as solved as the original problem is resolved.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-KS&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 19:46:13 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585190#M586266</guid>
      <dc:creator>Kureli Sankar</dc:creator>
      <dc:date>2010-12-29T19:46:13Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585191#M586269</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;That is all you need for internet access from the inside in additon to permision and route. You said you already added the route. Mak sure you do not have any typos. No permission is needed to go from high sec to low sec.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;1. Ping the router upstream from thas ASA and make sure it works.&lt;SPAN style="font-family: arial black, avant garde;"&gt; Able to Ping Router (&lt;/SPAN&gt;&lt;SPAN style="font-family: arial black, avant garde;"&gt;Internal 192.168.1.1). ASDM does not show an IP for the outgoing e0/0 interface&lt;/SPAN&gt;.&lt;/P&gt;&lt;P&gt;2. What DNS servers are you using? &lt;SPAN style="font-family: arial black, avant garde;"&gt;Comcast&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;3. Do you get name resolution? &lt;SPAN style="font-family: arial black, avant garde;"&gt;Yes&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;4. Can u load pages using IP address on the browser? &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="http://74.125.39.99"&gt;&lt;SPAN style="color: #2f6681;"&gt;http://74.125.39.99&lt;/SPAN&gt;&lt;/A&gt;&lt;SPAN&gt; work? &lt;SPAN style="font-family: arial black, avant garde;"&gt;No&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;5. can u ping the asa's inside interface from the PC? &lt;SPAN style="font-family: arial black, avant garde;"&gt;Yes&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;If layer 3 doesn't work then we have to fall back to layer 2 and issue "debug arp" and see what is going on.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;The thread should also be marked as solved as the original problem is resolved. Do I need to open another thread for this issue?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-KS&lt;/P&gt;&lt;P&gt;&lt;!-- [DocumentBodyEnd:43646d13-2181-47a3-a3e6-6e018135a442] --&gt;&lt;!-- BEGIN attachments --&gt;&lt;/P&gt;&lt;P&gt;&lt;!-- END attachments --&gt;&lt;!-- END reply --&gt;&lt;/P&gt;&lt;P&gt;&lt;!-- END main body column --&gt;&lt;/P&gt;&lt;P&gt;&lt;!-- END main body --&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 29 Dec 2010 21:17:34 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585191#M586269</guid>
      <dc:creator>mrwithrow</dc:creator>
      <dc:date>2010-12-29T21:17:34Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585192#M586272</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;If you could spin up a new thread that would be great.&amp;nbsp; This is simply for the benefit of our other readers. They will seach on asdm lauching issue and find this thread and choose to read the response that is marked as solved the issue.&lt;/P&gt;&lt;P&gt;If we start troubleshooting nat, route and dhcp issues in this thread that will just confuse the readers.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Get on CLI (console) and do the following:&lt;/P&gt;&lt;P&gt;1. sh ip (make sure the outside interface shows and IP address)&lt;/P&gt;&lt;P&gt;2. enable&amp;nbsp; logging&lt;/P&gt;&lt;P&gt;conf t&lt;/P&gt;&lt;P&gt;logging enable&lt;/P&gt;&lt;P&gt;logging buffered 7&lt;/P&gt;&lt;P&gt;exit&lt;/P&gt;&lt;P&gt;sh logg | i x.x.x.x where x.x.x.x is your client IP address when it tried to go out to the interface.&lt;/P&gt;&lt;P&gt;3. from the ASA ping the upstread ISP router&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Let me know the results in another thread if you decide to spin one up. It is very easy to do.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-KS&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 30 Dec 2010 00:56:09 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/1585192#M586272</guid>
      <dc:creator>Kureli Sankar</dc:creator>
      <dc:date>2010-12-30T00:56:09Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/3304913#M586274</link>
      <description>&lt;P&gt;I believe I'm having the same issue but I'm a bit confused on the instructions. What is the purpose of the command "aaa authentication http console LOCAL?"&amp;nbsp;I have set my ASA to factory default and determined the management port IP to input into internet explorer.&amp;nbsp; When I do this, I'm taken to download ASDM launcher, however, a window pops up stating "the server is asking for your user name and password. The server reports that it is form Authentication."This is followed by a username and password entry.&amp;nbsp; All combinations I've tried do not work and I'm unsure of how to proceed from here.&amp;nbsp; Any help would be greatly appreciated!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 02 Jan 2018 19:11:59 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/3304913#M586274</guid>
      <dc:creator>rph3lix@gmail.com</dc:creator>
      <dc:date>2018-01-02T19:11:59Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/3396000#M586276</link>
      <description>you rock, simple fix and now i can reset the user password i created (and forgot)</description>
      <pubDate>Thu, 07 Jun 2018 19:39:31 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/3396000#M586276</guid>
      <dc:creator>mdunfee</dc:creator>
      <dc:date>2018-06-07T19:39:31Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/3957469#M586277</link>
      <description>&lt;P&gt;OK, mac user here. &amp;nbsp;For me, it was simply a browser issue. &amp;nbsp;Safari and Chrome failed to download the dmg with an auth error, regardless of user / pass. &amp;nbsp; But Firefox worked (with blank user/pass). &amp;nbsp;So try a different browser first just in case it's that simple.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 12 Nov 2019 18:28:41 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/3957469#M586277</guid>
      <dc:creator>jmsender77</dc:creator>
      <dc:date>2019-11-12T18:28:41Z</dc:date>
    </item>
    <item>
      <title>Re: ASDM-IDM Launcher Password Issue</title>
      <link>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/4482812#M1084272</link>
      <description>&lt;P&gt;I am also facing same issue, If you found any helpful &lt;FONT color="#999999"&gt;&lt;A href="https://radixreviews.com/best-laptop-for-graduate-students/" target="_self"&gt;guide&lt;/A&gt;&lt;/FONT&gt; Please let me know. Thanks&lt;/P&gt;</description>
      <pubDate>Fri, 08 Oct 2021 19:10:24 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/asdm-idm-launcher-password-issue/m-p/4482812#M1084272</guid>
      <dc:creator>simonhill1337</dc:creator>
      <dc:date>2021-10-08T19:10:24Z</dc:date>
    </item>
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