topic Re: CSC-SSM-10 Failover Problem in Network Security https://community.cisco.com/t5/network-security/csc-ssm-10-failover-problem/m-p/1579841#M591315 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>In terms of ASA module failover, both ASA units that have&nbsp; AIP-SSM or CSC-SSM modules must be of the same hardware type. For&nbsp; example, if the primary unit have the ASA-SSM-10 module, the secondary&nbsp; unit must have the ASA-SSM-10 module.</P><P></P><P>What we see here is a hardware mismatch and that is the issue.</P><P></P><P>Here is a document for your reference :</P><P><A class="jive-link-external-small" href="http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_configuration_example09186a00807dac5f.shtml#failgi">http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_configuration_example09186a00807dac5f.shtml#failgi</A></P><P></P><P>Hope this helps. Please reply if you need further assistance.</P><P></P><P>Regards,</P><P>Chirag</P><P></P><P><SPAN style="font-size: 8pt;">P.S.: Please mark this thread as answered if you feel your query is answered. Do.rate helpful posts.</SPAN></P></BODY></HTML> Sat, 19 Feb 2011 13:21:54 GMT csaxena 2011-02-19T13:21:54Z CSC-SSM-10 Failover Problem https://community.cisco.com/t5/network-security/csc-ssm-10-failover-problem/m-p/1579840#M591307 <DIV><DIV>I have problem with CSC failover, ASA failover work just fine, but CSC don't set up failover. When I configure CSC failover first on Primary device then on Secondary it comes with error (InterScan for CSC SSM could not establish a connection. The software, hardware, and patch version on the peer devices must match. Please reconcile the mismatch that was detected and try again.).</DIV><DIV>Below are show module 1 detail&nbsp; of both devices.</DIV><DIV> </DIV></DIV><DIV> </DIV><DIV><DIV>Primary</DIV><DIV>**********</DIV><DIV>ASA 5500 Series Content Security Services Module-10</DIV><DIV>Model:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ASA-SSM-CSC-10</DIV><DIV>Hardware version:&nbsp;&nbsp; 1.0</DIV><DIV>Serial Number:&nbsp;&nbsp;&nbsp; </DIV><DIV>Firmware version:&nbsp;&nbsp; 1.0(11)2</DIV><DIV>Software version:&nbsp;&nbsp; CSC SSM 6.3.1172.4</DIV><DIV>MAC Address Range:</DIV><DIV>App. name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CSC SSM</DIV><DIV>App. Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up</DIV><DIV>App. Status Desc:&nbsp;&nbsp; CSC SSM scan services are available</DIV><DIV>App. version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6.3.1172.4</DIV><DIV>Data plane Status:&nbsp; Up</DIV><DIV>Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up</DIV><DIV>HTTP Service:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Mail Service:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>FTP&nbsp; Service:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Activated:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Mgmt IP addr:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.1.3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Mgmt web port:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8443&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Peer IP addr:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;not enabled&gt;&nbsp;&nbsp; </DIV><DIV>&nbsp;&nbsp; </DIV></DIV><DIV> </DIV><DIV><DIV>Secondary</DIV><DIV>**********</DIV><DIV>ASA 5500 Series Content Security Services Module-10</DIV><DIV>Model:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ASA-SSM-CSC-10-K9</DIV><DIV>Hardware version:&nbsp;&nbsp; 1.0</DIV><DIV>Serial Number:&nbsp;&nbsp;&nbsp; </DIV><DIV>Firmware version:&nbsp;&nbsp; 1.0(11)5</DIV><DIV>Software version:&nbsp;&nbsp; CSC SSM 6.3.1172.4</DIV><DIV>MAC Address Range:</DIV><DIV>App. name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CSC SSM</DIV><DIV>App. Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up</DIV><DIV>App. Status Desc:&nbsp;&nbsp; CSC SSM scan services are available</DIV><DIV>App. version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6.3.1172.4</DIV><DIV>Data plane Status:&nbsp; Up</DIV><DIV>Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up</DIV><DIV>HTTP Service:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Mail Service:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>FTP&nbsp; Service:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Activated:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Yes&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Mgmt IP addr:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 192.168.1.194&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Mgmt web port:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8443&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </DIV><DIV>Peer IP addr:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &lt;not enabled&gt;</DIV><DIV> </DIV></DIV><DIV> </DIV><DIV>As you can see software version on both devices are same, different are only "Model" and "Firmware" can it be the problem ?</DIV><DIV> </DIV><DIV>Thanks for your help.</DIV> Mon, 11 Mar 2019 19:53:09 GMT https://community.cisco.com/t5/network-security/csc-ssm-10-failover-problem/m-p/1579840#M591307 ngtransge 2019-03-11T19:53:09Z Re: CSC-SSM-10 Failover Problem https://community.cisco.com/t5/network-security/csc-ssm-10-failover-problem/m-p/1579841#M591315 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>In terms of ASA module failover, both ASA units that have&nbsp; AIP-SSM or CSC-SSM modules must be of the same hardware type. For&nbsp; example, if the primary unit have the ASA-SSM-10 module, the secondary&nbsp; unit must have the ASA-SSM-10 module.</P><P></P><P>What we see here is a hardware mismatch and that is the issue.</P><P></P><P>Here is a document for your reference :</P><P><A class="jive-link-external-small" href="http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_configuration_example09186a00807dac5f.shtml#failgi">http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_configuration_example09186a00807dac5f.shtml#failgi</A></P><P></P><P>Hope this helps. Please reply if you need further assistance.</P><P></P><P>Regards,</P><P>Chirag</P><P></P><P><SPAN style="font-size: 8pt;">P.S.: Please mark this thread as answered if you feel your query is answered. Do.rate helpful posts.</SPAN></P></BODY></HTML> Sat, 19 Feb 2011 13:21:54 GMT https://community.cisco.com/t5/network-security/csc-ssm-10-failover-problem/m-p/1579841#M591315 csaxena 2011-02-19T13:21:54Z