ASA not booting Stuck on error " i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x40, address = 26 byte count = 1. Reason: I2C_UNPOPULATED_ERROR"

ssengotaiyan — Mon, 11 Mar 2019 19:36:35 GMT

Guys

I am get stuck on this issue, i have asa 5505 which was working more than 4 months, after power recycle the firewall is not booting now, it gives the below error. i have tried to upload the new image however the story is same. can some one help me to fix this please.

i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x40, address = 26 byte count = 1. Reason: I2C_UNPOPULATED_ERROR

the below is the log from asa firewall console.

rommon #1>
rommon #1>
rommon #1>
rommon #1>
rommon #1> ADDRESS=192.168.1.1
rommon #2> SERVER=192.168.1.2
rommon #3> IMAGE=asa802-k8.bin
rommon #4> IMAGE=asa803-k8.bin
rommon #5> dftpdnld
Invalid or incorrect command. Use 'help' for help.
rommon #5> tftpdnld
ROMMON Variable Settings:
ADDRESS=192.168.1.1
SERVER=192.168.1.2
GATEWAY=0.0.0.0
PORT=Ethernet0/0
VLAN=untagged
IMAGE=asa803-k8.bin
CONFIG=
LINKTIMEOUT=20
PKTTIMEOUT=4
RETRY=20

tftp asa803-k8.bin@192.168.1.2
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Received 14635008 bytes

Launching TFTP Image...

Cisco Security Appliance admin loader (3.0) #0: Tue Nov 6 23:01:24 MST 2007
Loading...
€
Processor memory 188010496, Reserved memory: 20971520 (DSOs: 0 + kernel: 20971520)
Guest RAM start: 0xd3800080
Guest RAM end: 0xdd400000
Guest RAM brk: 0xd3801000

IO memory 39403520 bytes
IO memory start: 0xd0fff000
IO memory end: 0xd3593000

Total SSMs found: 0

Total NICs found: 10
88E6095 rev 2 Gigabit Ethernet @ index 09 MAC: 0000.0003.0002
88E6095 rev 2 Ethernet @ index 08 MAC: 0022.5583.70a2
88E6095 rev 2 Ethernet @ index 07 MAC: 0022.5583.70a1
88E6095 rev 2 Ethernet @ index 06 MAC: 0022.5583.70a0
88E6095 rev 2 Ethernet @ index 05 MAC: 0022.5583.709f
88E6095 rev 2 Ethernet @ index 04 MAC: 0022.5583.709e
88E6095 rev 2 Ethernet @ index 03 MAC: 0022.5583.709d
88E6095 rev 2 Ethernet @ index 02 MAC: 0022.5583.709c
88E6095 rev 2 Ethernet @ index 01 MAC: 0022.5583.709b
y88acs06 rev16 Gigabit Ethernet @ index 00 MAC: 0022.5583.70a3
imb_upgrade_thread: IMB in slot 0 is version 1.7
imb_upgrade_thread: IMB in slot 0 is being upgraded to 1.6

Licensed features for this platform:
Maximum Physical Interfaces : 8
VLANs                        : 3, DMZ Restricted
Inside Hosts                 : Unlimited
Failover                     : Disabled
VPN-DES                      : Enabled
VPN-3DES-AES                 : Enabled
VPN Peers                    : 10
WebVPN Peers                 : 2
Dual ISPs                    : Disabled
VLAN Trunk Ports             : 0
AnyConnect for Mobile        : Disabled
AnyConnect for Linksys phone : Disabled
Advanced Endpoint Assessment : Disabled

This platform has a Base license.

Encryption hardware device : Cisco ASA-5505 on-board accelerator (revision 0x0)
                             Boot microcode   : CN1000-MC-BOOT-2.00
                             SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.01
                             IPSec microcode : CNlite-MC-IPSECm-MAIN-2.04
i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x40, address = 26 byte count = 1. Reason: I2C_UNPOPULATED_ERROR
IMBFS: Updating the IMB to v1.6. Please wait...
IMBFS: The IMB software was changed to v1.6.
--------------------------------------------------------------------------
                                 .            .
                                 |            |
                                |||          |||
                              .|| ||.      .|| ||.
                           .:||| | |||:..:||| | |||:.
                            C i s c o S y s t e m s
--------------------------------------------------------------------------

Cisco Adaptive Security Appliance Software Version 8.0(3)

****************************** Warning *******************************
This product contains cryptographic features and is
subject to United States and local country laws
governing, import, export, transfer, and use.
Delivery of Cisco cryptographic products does not
imply third-party authority to import, export,
distribute, or use encryption. Importers, exporters,
distributors and users are responsible for compliance
with U.S. and local country laws. By using this
product you agree to comply with applicable laws and
regulations. If you are unable to comply with U.S.
and local laws, return the enclosed items immediately.

A summary of U.S. laws governing Cisco cryptographic
products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by
sending email to export@cisco.com.
******************************* Warning *******************************

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

                Cisco Systems, Inc.
                170 West Tasman Drive
                San Jose, California 95134-1706

Thanks

Re: ASA not booting Stuck on error " i2c_write_byte_w_suspend()

Nicolas Darchis — Tue, 18 Jan 2011 07:04:54 GMT

you're in the Wireless Security community. No ASA people here. I suggest you move your thread 😉

Re: ASA not booting Stuck on error " i2c_write_byte_w_suspend()

Vinay Sharma — Fri, 03 Jun 2011 11:57:39 GMT

Moving your Question to ASA community.

thanks,

Vinay

Hey there

janboonen — Mon, 09 May 2016 18:35:44 GMT

Hey there

Did you manage to find a solution for this. I know it's been already 5 years ago since this discussion started, but I'm experiencing the exact same issue on an ASA 5505.

Thank you very much for your feedback!

Jan

Hi,

Rishabh Seth — Mon, 09 May 2016 18:56:52 GMT

Hi,

Check following thread:

https://supportforums.cisco.com/discussion/11000121/my-asa-5505-dead

Thanks

Rate if it helps

topic ASA not booting Stuck on error " i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x40, address = 26 byte count = 1. Reason: I2C_UNPOPULATED_ERROR" in Network Security

ASA not booting Stuck on error " i2c_write_byte_w_suspend() error, slot = 0x0, device = 0x40, address = 26 byte count = 1. Reason: I2C_UNPOPULATED_ERROR"

Re: ASA not booting Stuck on error " i2c_write_byte_w_suspend()

Re: ASA not booting Stuck on error " i2c_write_byte_w_suspend()

Hey there

Hi,