topic ASDM not loading in Network Security

ASDM not loading

chadi_chahine — Mon, 11 Mar 2019 19:03:07 GMT

I have an ASA5510 version 8.0(3) with ASDM version 6.0(3). It's ASDM is working fine but after a certain time (few weeks) I will not be able to access it.

NB: during the problem, no errors is appearing just the login page freeze after I enter the username and password.

If I reload the appliance I will be able to access it again.

How can I resolve the problem without reloading the appliance?

Thank you

Re: ASDM not loading

rmavila — Mon, 01 Nov 2010 11:44:51 GMT

Hi,

Could you tell me which java version you are running on the PC. Also do you face the same problem with other clients ? Also when you see the problem could you send the java logs (click on the java cup icon on the right bottom corner of the box you enter credentials then press 5 to set the log level and then enter your credentials).

Regards

Rahul

Re: ASDM not loading

Panos Kampanakis — Mon, 01 Nov 2010 14:30:28 GMT

I would suggest upgrading ASDM to 6.3.4 and see if it resolves the issue.

Re: ASDM not loading

chadi_chahine — Tue, 02 Nov 2010 06:52:31 GMT

I have upgrade the ASDM to version 6.1.5 since the IOS version on the 8.0.3

I was able to access again the ASDM without reloading the ASA

Hope this could be the solution.

Thank you for your help

Re: ASDM not loading

Panos Kampanakis — Tue, 02 Nov 2010 12:46:01 GMT

Please mark this as answered if it is solved, in order to benefit others.

Just FYI, ASDM 6.3.4 will still work with ASA 8.0.3.

Take care,