topic We had similar issue but in Network Security

Solid amber status light on ASA 5505

jonas_diehl — Mon, 11 Mar 2019 17:33:07 GMT

Hi,

I have a Problem with a ASA 5505

when i power on the ASA the Power LED change to green and the Status light to solid amber.

There is no Console output or anything else.

Is this a DRAM or Flash Problem?

What can i do ?

thanks a lot!

Re: Solid amber status light on ASA 5505

Jennifer Halim — Thu, 15 Apr 2010 09:57:57 GMT

Seems like faulty ASA.

Re: Solid amber status light on ASA 5505

jonas_diehl — Thu, 15 Apr 2010 10:12:19 GMT

yes but the ASA has no warrenty or smart net any more so is there a way to fix it ?

like change DRAM or Flash or anything else?

Re: Solid amber status light on ASA 5505

Jennifer Halim — Thu, 15 Apr 2010 10:21:31 GMT

Unfortunately no. Either get a brand new one, or place the ASA in smartnet contract for an RMA.

Solid amber status light on ASA 5505

nelsonk — Mon, 28 Nov 2011 16:36:32 GMT

Jonas,

I have the same problem, I have replaced the RAM in the unit with some from another working ASA and now it will boot up.

I have read several posts with the same result. It looks like RAM might be and issue.

Solid amber status light on ASA 5505

jonas_diehl — Fri, 16 Dec 2011 11:25:17 GMT

Hi,

i have change the RAM after your Post with a new one

and the ASA Boots UP

but only one times.

After that never agin 😞

It looks like a RAM problem but in my case the RAM sockel is also brocken or anything else.

Thanks for your post.

Solid amber status light on ASA 5505

Jason Yoder — Thu, 22 Mar 2012 23:23:07 GMT

Had the same problem, and this fixed it for me. If i plug the power supply into the ASA then plug the power supply into the wall, i get the amber status light and green lights flashing failure. However if I plug the PSU into the wall first, then wait a few minutes and plug the tiny little adapter(Fail on the adapter design Cisco) into the ASA 5505, ta-da it works! It seems like the PSU needs to build up the power before being plugged into the ASA. I don't know for sure, but this works for me. I never wanted to plug in the tiny adapter first because i was afraid of it arcing in the adapter and that causeing problems, but this method works for me, hope it helps.

Solid amber status light on ASA 5505

ROBERT T — Thu, 30 Aug 2012 00:52:01 GMT

I have ran into this problem twice in the last couple of months. I shipped a pair of ASA 5540's to a remote data center. When I got there, one worked fine, the other had the amber status light and no console out put. TAC had me RMA it. Last week I shipped a pair of ASA 5510's to the same remote data center, the same thing happened. Each time it was the standby unit. They worked at my desk, but not after it was shipped to the remote data center.

Solid amber status light on ASA 5505

branhams — Tue, 11 Sep 2012 01:38:49 GMT

I had the same problem after a power surge and replaced the RAM with a 512 MB DIMM of PC2700. It's been running after numerous reloads and powering off.

Solid amber status light on ASA 5505

lcarlson1 — Tue, 25 Jun 2013 16:42:35 GMT

Hi there,

i had this issue as well, I pulled the RAM from a different ASA 5505 that I had with me and put it into the faulty ASA 5505 and it booted up. the config was fine and it is working great now.

RAM was the issue for me

thanks for the advice.

Re: Solid amber status light on ASA 5505

scottelec — Fri, 19 Jul 2013 14:23:49 GMT

Thanks for the post,

I had the EXACT same issue - replaced RAM, worked fine!!!

Solid amber status light on ASA 5505

Mario Arellano — Sat, 12 Oct 2013 21:52:41 GMT

My problem exactly.

I purchased an after market PSU from ebay. I guess you get what you pay for.

Thanks for the tip I am now back in my ASA 5505.

Solid amber status light on ASA 5505

Stephan Nandelstadt — Sun, 26 Jan 2014 16:48:38 GMT

I had the same prob - reseated the RAM and it was working fine again.

We had similar issue but

EU UC Support — Wed, 22 Jul 2015 14:46:24 GMT

We had similar issue but despite taken the following steps did not resolve (Amber status of ASA) did not went away.

power cable/adaptor and console cable are fine as tested with another new asa.
removed ram, put it back, no change.
Got ram from a new ASA, put it in the troubled ASA, no success.

Did the RMA as last resort.

Hi,I have replaced the RAM

Stefano Brizzante — Thu, 03 Sep 2015 11:36:30 GMT

Hi,

I have replaced the RAM and work again!!

Thanks for suggestion

Stefano Brizzante

Its a problem with the ASA

Eugene Harwood — Mon, 23 May 2016 05:28:19 GMT

Its a problem with the ASA reading the flash. Remove the battery and re-seat the RAM

Re: Solid amber status light on ASA 5505

Citynet Smartnets — Thu, 19 Oct 2017 15:57:30 GMT

Thank you for this post Jason. Even though it was from way back, it looks to have solved our situation that arose this morning. FWIW: I have also added this to my One Note Page of Field Expediency actions.

Hopefully it keep working till we get our replacement out there tomorrow.

Thanks!

Charles Morris

Re: Solid amber status light on ASA 5505

thai46001 — Tue, 21 Jan 2020 16:47:49 GMT

Hi Jennifer, would rebooting the firewall fix this problem? the ASA 5505 does not have a physical power switch so would you advise to unplug the power cable and re-plugging it back in to fix this issue?