topic Re: ASA Failover Problem in Network Security https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491591#M708362 <HTML><HEAD></HEAD><BODY><P>Pls check if the ASA and CSC are still under warranty. Otherwise, you would need to purchase Smartnet contract prior to opening a TAC case.</P></BODY></HTML> Sat, 26 Jun 2010 08:17:59 GMT Jennifer Halim 2010-06-26T08:17:59Z ASA Failover Problem https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491588#M708354 <P>Hello,</P><P></P><P>During Active/Standby Failover set up I came across a problem. I have two ASA 5510 and two CSC-SSM modules. We bought the first pair some time ago and we decided to configure failover. After configuration replication from Active to Standby&nbsp; - the Standby switched to Failed State. I had no idea what it was going wrong. Istead CLI I tried configuration using Wizard, and I received an info that the compatibility of modules was the issue.</P><P></P><P><SPAN class="postbody">Old ASA <BR /> ---------------- <BR /> </SPAN></P><P><SPAN class="postbody">Mod Card Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <BR /> --- -------------------------------------------- ------------------&nbsp; <BR /> 0 ASA 5510 Adaptive Security Appliance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ASA5510&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <BR /> 1 ASA 5500 Series Content Security Services Mo ASA-SSM-CSC-10-K9&nbsp;&nbsp; <BR /> <BR /> <BR /> Old ASA <BR /> ---------------- <BR /> Mod Card Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Model&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <BR /> --- -------------------------------------------- ------------------&nbsp; <BR /> 0 ASA 5510 Adaptive Security Appliance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ASA5510-K8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <BR /> 1 ASA 5500 Series Content Security Services Mo ASA-SSM-CSC-10 </SPAN></P><P></P><P>Possibly modules names do not match. Is there a way to change them? Maybe firmware upgrade? Any suggestions?</P><P></P><P>Regards,</P> Mon, 11 Mar 2019 18:03:53 GMT https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491588#M708354 piotr.chrusciel 2019-03-11T18:03:53Z Re: ASA Failover Problem https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491589#M708358 <HTML><HEAD></HEAD><BODY><P>Please request TAC to help you out with this in a case.</P><P>I hope it helps.</P><P></P><P>PK</P></BODY></HTML> Fri, 25 Jun 2010 18:39:58 GMT https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491589#M708358 Panos Kampanakis 2010-06-25T18:39:58Z Re: ASA Failover Problem https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491590#M708360 <HTML><HEAD></HEAD><BODY><P><SPAN __jive_emoticon_name="sad" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/images/emoticons/sad.gif"></SPAN> unfortunatelly client did not buy service contract for new ASA and CSC. Is there a possibility to send TAC request without service contract?</P></BODY></HTML> Fri, 25 Jun 2010 19:08:03 GMT https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491590#M708360 piotr.chrusciel 2010-06-25T19:08:03Z Re: ASA Failover Problem https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491591#M708362 <HTML><HEAD></HEAD><BODY><P>Pls check if the ASA and CSC are still under warranty. Otherwise, you would need to purchase Smartnet contract prior to opening a TAC case.</P></BODY></HTML> Sat, 26 Jun 2010 08:17:59 GMT https://community.cisco.com/t5/network-security/asa-failover-problem/m-p/1491591#M708362 Jennifer Halim 2010-06-26T08:17:59Z