topic NAC Manager stop responding HTTPS after activation of HA in Network Security

NAC Manager stop responding HTTPS after activation of HA

jroussy — Fri, 21 Feb 2020 12:11:25 GMT

NAC Manager stop responding HTTPS after activation of HA

I currently installing NAC in a lab, and as soon as I reboot the Manager after configuring the HA the server stop responding to HTTPS and I received Service Temporarily Unavailable. After reboot the server I saw on the console something about verifying the HA setting but I can't see this message again and I dont know how to check thoses setting in CLI.

Re: NAC Manager stop responding HTTPS after activation of HA

luciano.carvalho — Wed, 15 Dec 2010 22:52:12 GMT

Helo,

After configuring HA, if you try to access the standby server, you will receive the message that service is unavailable.

Acessing the service ip should work fine. And if you realy can not access any node, you can try to run the com mand "service perfigo config" on the command line to reconfig the servers

Enviado via iPod

Em 15/12/2010, às 18:25, "jroussy@avance.info" escreveu:

luciano.carvalho,
A new message was posted in the thread "NAC Manager stop responding HTTPS after activation of HA":
https://supportforums.cisco.com/message/3249791#3249791
Author : jroussy@avance.info
Profile : https://supportforums.cisco.com/people/jroussy@avance.info
Message:

Re: NAC Manager stop responding HTTPS after activation of HA

Tiago Antunes — Thu, 16 Dec 2010 08:13:13 GMT

Hi,

This may mean that HA is not properly configured (problem with certificates, heartbeat, etc.).

The best thing to do is to login via SSH to both CAMs, go to /etc/ha.d/ and delete the files: "perfigo.conf" and "ha.cf".

These are the files which contain HA configuration, so after deletion, reboot the machines and they will come up as standalone again.

When in standalone, you can startover HA config again, making sure you follow the required steps:

http://www.cisco.com/en/US/docs/security/nac/appliance/installation_guide/hardware/48/hi_ha.html.

HTH,
Tiago

If this helps you and/or answers your question please mark the question as "answered" and/or rate it, so other users can easily find it.

Re: NAC Manager stop responding HTTPS after activation of HA

jroussy — Thu, 16 Dec 2010 13:58:14 GMT

Thank you!! It work now! Will have to be

careful about my HA setting now!