topic NAC CCA issue in Network Security https://community.cisco.com/t5/network-security/nac-cca-issue/m-p/1433644#M739460 <P>We have an intermittent issue with some clients not having the CCA agent pop up and run when they connect to the network. Sometimes the same user (using the same PC) will have everything work correctly. The client systems are located remotely from the CAS/CAM, which is configured as L3 OOB and using version 4.7.2. By remotely I mean 5 layer 3 hops with 5 ms latency and a minimum bandwidth between the systems of 100 MB/sec.</P><P></P><P>Has anyone seen a problem like this, and if so have you found a solution?</P><P></P><P>Could this be caused by excess latency between the client and the CAS/CAM, or a slow responding system?</P><P></P><P>Bruce Clough</P><P>Network Engineer</P><P>NSTec</P> Fri, 21 Feb 2020 11:58:00 GMT bclough 2020-02-21T11:58:00Z NAC CCA issue https://community.cisco.com/t5/network-security/nac-cca-issue/m-p/1433644#M739460 <P>We have an intermittent issue with some clients not having the CCA agent pop up and run when they connect to the network. Sometimes the same user (using the same PC) will have everything work correctly. The client systems are located remotely from the CAS/CAM, which is configured as L3 OOB and using version 4.7.2. By remotely I mean 5 layer 3 hops with 5 ms latency and a minimum bandwidth between the systems of 100 MB/sec.</P><P></P><P>Has anyone seen a problem like this, and if so have you found a solution?</P><P></P><P>Could this be caused by excess latency between the client and the CAS/CAM, or a slow responding system?</P><P></P><P>Bruce Clough</P><P>Network Engineer</P><P>NSTec</P> Fri, 21 Feb 2020 11:58:00 GMT https://community.cisco.com/t5/network-security/nac-cca-issue/m-p/1433644#M739460 bclough 2020-02-21T11:58:00Z Re: NAC CCA issue https://community.cisco.com/t5/network-security/nac-cca-issue/m-p/1433645#M739463 <HTML><HEAD></HEAD><BODY><P>Bruce,</P><P></P><P>5 ms latency should definitely not be an issue. When this happens, can the users ping the CAS? If you right click on the client, is the Login option grayed out?</P><P></P><P>Faisal</P></BODY></HTML> Thu, 20 May 2010 20:51:14 GMT https://community.cisco.com/t5/network-security/nac-cca-issue/m-p/1433645#M739463 Faisal Sehbai 2010-05-20T20:51:14Z