FWSM Module Power Down

Muhammad Anser Khan — Mon, 11 Mar 2019 16:48:26 GMT

Hello,

Our FWSM module went down today. After enable the power and reset the module, It is again working fine.

Here are some logs and diagnostic tests are attached:

Before Reset:

Dec 14 06:50:20.072 KSA: %SNMP-5-MODULETRAP: Module 6 [Down] Trap

Dec 14 06:50:20.068 KSA: SP: The PC in slot 6 is shutting down. Please wait ...

Dec 14 06:50:35.080 KSA: SP: shutdown_pc_process:No response from module 6

Dec 14 06:50:36.088 KSA: %C6KPWR-SP-4-DISABLED: power to module in slot 6 set off (Reset)

Dec 14 06:52:16.964 KSA: %DIAG-SP-6-RUN_MINIMUM: Module 6: Running Minimal Diagnostics...

Dec 14 06:52:18.980 KSA: %SNMP-5-MODULETRAP: Module 6 [Up] Trap

Dec 14 06:52:18.980 KSA: %SVCLC-5-FWVTPMODE: VTP mode is set to non-transparent

Dec 14 06:52:19.020 KSA: %MLS_RATE-4-DISABLING: The Layer2 Rate Limiters have been disabled.

Dec 14 06:52:19.868 KSA: %DIAG-SP-6-DIAG_OK: Module 6: Passed Online Diagnostics

Dec 14 06:52:33.048 KSA: %OIR-SP-6-INSCARD: Card inserted in slot 6, interfaces are now online

Dec 14 06:54:18.564 KSA: %SNMP-5-MODULETRAP: Module 6 [Down] Trap

Dec 14 06:54:18.564 KSA: SP: The PC in slot 6 is shutting down. Please wait ...

Dec 14 06:54:33.576 KSA: SP: shutdown_pc_process:No response from module 6

Dec 14 06:54:34.588 KSA: %C6KPWR-SP-4-DISABLED: power to module in slot 6 set off (Reset)

Dec 14 07:03:23.984 KSA: %C6KPWR-SP-4-DISABLED: power to module in slot 6 set off (Module Failed SCP dnld)

SWITCH#sh module power

6 Firewall Module on off (Module Failed SCP dnld)

SWITCH#sh module

Mod MAC addresses Hw Fw Sw Status

6 XXXXXXXXX to XXXXXXXXXXX 3.0 7.2(1) 8.5(0.46)RFW PwrDown

After Reset:

Dec 14 08:49:39.228 KSA: %DIAG-SP-6-RUN_MINIMUM: Module 6: Running Minimal Diagnostics...

Dec 14 08:49:41.248 KSA: %SNMP-5-MODULETRAP: Module 6 [Up] Trap

Dec 14 08:49:41.248 KSA: %SVCLC-5-FWVTPMODE: VTP mode is set to non-transparent

Dec 14 08:49:41.284 KSA: %MLS_RATE-4-DISABLING: The Layer2 Rate Limiters have been disabled.

Dec 14 08:49:42.188 KSA: %DIAG-SP-6-DIAG_OK: Module 6: Passed Online Diagnostics

Dec 14 08:49:53.932 KSA: %OIR-SP-6-INSCARD: Card inserted in slot 6, interfaces are now online

SWITCH#sh module

Mod MAC addresses Hw Fw Sw Status

6 XXXXXXXXXX to XXXXXXXXXXX 3.0 7.2(1) 3.1(4) Ok

===================

I want to know the reason behind this module power down.

We have Cisco 6513 with IOS Version 12.2(18)SXF17

Regards,

Anser

Re: FWSM Module Power Down

Kureli Sankar — Mon, 14 Dec 2009 13:27:41 GMT

All line cards are required to answer SCP (serial control protocol) pings over the eobc (ethernet out of band channel). When line card fails to

answer SCP ( due to high CPU, mis-seated line cards or hardware failure issues) the supervisor will reload that line card in an attempt to recover

it. When the line card (in this case an FWSM) is reloaded by the sup, you will see these messages in the switches logs.

Pls. reseat the module and if the problem continues pls. open a TAC case to get the card replaced.

-KS

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