Cisco ASA5506 Bootloop

adamx88 — Fri, 21 Feb 2020 16:39:26 GMT

Hi Folks, I recently had a power outage at my office and after the power was restored, my ASA 5506 has gone on the fritz.

I am able to console and get to ROMMON, I see the output below but I have no idea how to decipher this, would appreciate any help:

Located '.boot_string' @ cluster 892706.

#
Attempt autoboot: "boot disk0:"
Located 'asa932-2-lfbff-k8.SPA' @ cluster 11.

#########################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################################
LFBFF signature verified.
ÿStarting udev
dosfsck 2.11, 12 Mar 2005, FAT32, LFN
There are differences between boot sector and its backup.
Differences: (offset:original/backup)
65:01/00
Not automatically fixing this.
Starting check/repair pass.
Starting verification pass.
/dev/sdb1: 118 files, 859239/1916522 clusters
dosfsck(/dev/sdb1) returned 0
Processor memory 1478156369

Compiled on Wed 28-Jan-15 15:25 PST by builders
Panic: Init Thread - pci_platform_probe_kenton: Missing data ports
(set_exptime) Timer not a leaf 0x00000000038052b0. Traceback: 0x00000000004490fe 0x0000000000440b89 0x000000000044f9fa 0x000000000044ab6e 0x000000000170e8ca 0x0000003bbdc10190 0x00000000004436fc 0x000000000237eeee 0x00000000017049f9 0x00000000004419ea 0x00000000017124d1 0x0000000000423f12 0x0000003bbd821de5
mgd_timer_set_exptime: Not a leaf called from 0x000000000044f9fa
core0 same core snap_count=1 signo=11 RIP=44fa30

-----------------------------------------------
Traceback output aborted.
Flushing first exception frame:
        r8 0x0000000000008802
        r9 0x000000000000002f
       r10 0x00007fffffffe2e0
       r11 0x0000000000003206
       r12 0x0000000000000000
       r13 0x0000000000000003
       r14 0x0000000000000002
       r15 0x0000000000000000
       rdi 0x00000000000005b0
       rsi 0x0000000000000006
       rbp 0x00007fffffffe550
       rbx 0x000000000306a51c
       rdx 0x00000000000005b0
       rax 0x0000000000000000
       rcx 0xffffffffffffffff
       rsp 0x00007fffffffe518
       rip 0x0000003bbd8358e7
    eflags 0x0000000000003206
    csgsfs 0x0000000000000033
error code n/a
    vector 0x0000000000000000
old mask 0xfffffffe3e3a7207
       cr2 0x0000000000000000
Nested traceback attempted via signal, from:
Page fault: Address not mapped
        r8 0x0000000000008802
        r9 0x0000000000000042
       r10 0x00007fffffffda81
       r11 0x0000000000003293
       r12 0x0000000000000001
       r13 0x00000000066fa1e0
       r14 0x0000000000000000
       r15 0x00000000066fa1e0
       rdi 0x0000000000000000
       rsi 0x0000000000000004
       rbp 0x00007fffffffdce0
       rbx 0x00000000038050a0
       rdx 0x0000000000000000
       rax 0x0000000000000000
       rcx 0x0000000000000000
       rsp 0x00007fffffffdcd0
       rip 0x000000000044fa30
    eflags 0x0000000000013246
    csgsfs 0x0000000000000033
error code 0x0000000000000006
    vector 0x000000000000000e
old mask 0xfffffffe3e3a7207
       cr2 0x0000000000000008

Cisco Adaptive Security Appliance Software Version 9.3(2)2

Compiled on Wed 28-Jan-15 15:25 PST by builders
Hardware:   ASA5506
Crashinfo collected on 21:10:07.000 UTC Sat Jan 12 2019

Traceback:
0: 0x00000000004093c7
1: 0x0000000000449ca8
2: 0x000000000170e691
3: 0x0000003bbdc10190
4: 0x000000000044ab6e
5: 0x000000000170e8ca
6: 0x0000003bbdc10190
7: 0x00000000004436fc
8: 0x000000000237eeee
9: 0x00000000017049f9
10: 0x00000000004419ea
11: 0x00000000017124d1
12: 0x0000000000423f12
13: 0x0000003bbd821de5
-----------------------------------------------
Process shutdown finished
Rebooting.....

Rom image verified correctly


Cisco Systems ROMMON, Version 1.1.01, RELEASE SOFTWARE
Copyright (c) 1994-2014 by Cisco Systems, Inc.
Compiled Mon 10/20/2014 15:59:12.05 by builder

Current image running: Boot ROM0
Last reset cause: PowerCycleRequest
DIMM Slot 0 : Present

Platform ASA5506 with 4096 Mbytes of main memory
MAC Address: a4:6c:2a:aa:1c:fb


Use BREAK or ESC to interrupt boot.
Use SPACE to begin boot immediately.

Re: Cisco ASA5506 Bootloop

Sheraz.Salim — Sat, 12 Jan 2019 22:10:15 GMT

This seem the ASA gone brick. Best do if smart cisco contract in place get a replacement (RMA)

Re: Cisco ASA5506 Bootloop

Mohammed al Baqari — Sun, 13 Jan 2019 04:53:43 GMT

Hi,

Its breaking at this point

Panic: Init Thread - pci_platform_probe_kenton: Missing data ports

Start with reimaging your ASA5506 and later restore your backup config.

Re: Cisco ASA5506 Bootloop

Marvin Rhoads — Sun, 13 Jan 2019 05:08:37 GMT

You could very likely be affected by a hardware issue:

https://www.cisco.com/c/en/us/support/docs/field-notices/642/fn64228.html

Check your status lights as described in the Field Notice above. If that's the case, a support ticket to get an RMA unit would be the route to go.

topic Re: Cisco ASA5506 Bootloop in Network Security

Cisco ASA5506 Bootloop

Re: Cisco ASA5506 Bootloop

Re: Cisco ASA5506 Bootloop

Re: Cisco ASA5506 Bootloop