topic Re: NAC Manager HA stop responding in Network Security

NAC Manager HA stop responding

gerardtorin — Fri, 21 Feb 2020 11:58:44 GMT

Hi guys, I have 2 CAM working in failover. 3 times this failover had stopped responding sudenly. I couldn´t managed the device through the GUI o SSH. The two devices not responded. The only way to take the control back was restarting them. They have 4.5 version.

Any that have an idea about this behavior.

Thanks

Gerard

Re: NAC Manager HA stop responding

Faisal Sehbai — Fri, 04 Jun 2010 20:57:07 GMT

Gerard,

4.5 and 4.6 were affected by CSCtb68853. See if your logs/symptoms match this bug.

Fix is to go to 4.7.x

HTH,

Faisal

Re: NAC Manager HA stop responding

gerardtorin — Tue, 08 Jun 2010 21:44:45 GMT

Hi Faisal, thanks for you answer.

Yes, the symptoms are the same as the bug show.

Do you know how long for the release fixing this issue is?

Thanks

Gerard

Re: NAC Manager HA stop responding

Faisal Sehbai — Tue, 08 Jun 2010 23:56:46 GMT

Gerard,

The fix is already out in 4.7 and the latest release that you can download is 4.7.2, so the fix is already out there for you to download and upgrade.

Read he release notes for 4.7.2 carefully! You have to be on the console to do the upgrade to 4.7.2 for your NAC devices.

HTH,

Faisal

Re: NAC Manager HA stop responding

gerardtorin — Wed, 09 Jun 2010 17:37:03 GMT

Thanks Faisal, I couldn't find in the releases notes that this bug was fixed. For that I asked you about it.

It was fixed but not documented?

Regards

Gerard