topic CSA 5.2 UI does not work through Remote Desktop in Network Security

CSA 5.2 UI does not work through Remote Desktop

lkark — Sun, 10 Mar 2019 10:44:31 GMT

Is there a way to control the CSA UI while using RDP? Currently I can only access the CSA UI when accessing a server from a KVM.

The CSA UI does not appear through RDP.

Re: CSA 5.2 UI does not work through Remote Desktop

tsteger1 — Thu, 09 Aug 2007 15:35:51 GMT

Are you running .203?

Check this bug:

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi58539

Tom

Re: CSA 5.2 UI does not work through Remote Desktop

wyley.johnson — Thu, 09 Aug 2007 19:52:07 GMT

In my experience, I have seen that if a session is logged in via the console, then the agent will not popup in any remote desktop session. You need to log out of the console session to see the UI in the remote.

Re: CSA 5.2 UI does not work through Remote Desktop

tsteger1 — Thu, 09 Aug 2007 22:00:02 GMT

I also had that happen with earlier versions of CSA where if RDP session 0 was active, Session 1 would not get the UI.

There were also several bugs in 5.2.203 with the UI and RDP sessions but in 5.2.210, I can see the UI in both RDP sessions at the same time.

Re: CSA 5.2 UI does not work through Remote Desktop

lkark — Fri, 10 Aug 2007 11:57:28 GMT

Thanks everybody for the info. I am running .203. Looks as though I have yet another upgrade to .210. Bummer.