topic Re: Host not registering with the Management Center in Network Security

Host not registering with the Management Center

mfuller01 — Sun, 10 Mar 2019 10:38:48 GMT

Hello,

We have CSA MC v5.2. I have put a pre-defined CSA on a server (seperate from the CSA MC), which installed successfully and the MC sees the host.

However, although a pre-defined CSA is successfully installed on a host (non-server), I am unable to get the MC to see it. On the host, the CSA simply states that it's, "Not registered with the Management Center."

Please help in resolving this.

Also, is there a Windows Vista fix? Currently, I am unable to get the CSA to install on Vista.

~ Mike

Re: Host not registering with the Management Center

wong34539 — Tue, 12 Jun 2007 15:20:51 GMT

It could be due to :

There is another device registered with the same IP address.

The license runs out.

The license is not correct for the hardware.

if the host is on dfferent subnet

Re: Host not registering with the Management Center

tsteger1 — Tue, 12 Jun 2007 20:22:13 GMT

Wrong OS license is most likely the culprit. CSA 5.2 MC deploys with several server but no desktop OS licenses.

Tom

Re: Host not registering with the Management Center

jwalker — Thu, 21 Jun 2007 15:27:19 GMT

If you look at the CSA log file, it will tell you an error code for why the connection is failing. Use the list below to determine what your error code means...

OKENA_STATUS_INVALID_SYSTEM_CONFIGURATION = 2000,

OKENA_STATUS_ICC_FAILED_GET_HANDLE = 2001,

OKENA_STATUS_ICC_FAILED_TO_WRITE = 2002,

OKENA_STATUS_ICC_FAILED_TO_READ = 2003,

OKENA_STATUS_ICC_INVALID_TOPOLOGY = 2004,

OKENA_STATUS_ICC_INVALID_INITIATOR_COMP = 2005,

OKENA_STATUS_ICC_INVALID_PAYLOAD_SIZE = 2006,

OKENA_STATUS_ICC_INVALID_VERSION = 2007,

OKENA_STATUS_ICC_INVALID_COMP_ID = 2008,

OKENA_STATUS_ICC_INVALID_PAYLOAD = 2009,

OKENA_STATUS_GROUP_DOES_NOT_EXIST = 2010,

OKENA_STATUS_INVALID_REGISTRATION_PARAMS = 2011,

OKENA_STATUS_HOST_HAS_REGISTERED_BEFORE = 2012,

OKENA_STATUS_INVALID_CONTACT_INFO = 2013,

OKENA_STATUS_HOST_NOT_REGISTERED = 2014,

OKENA_STATUS_MISSING_CONTACT_INFO_PARAMS = 2015,

OKENA_STATUS_INVALID_REGISTRATION_ID = 2016,

OKENA_STATUS_ICC_INVALID_BYTE_ORDER = 2017,

OKENA_STATUS_ICC_NOT_INITIALIZED = 2018,

OKENA_STATUS_COMP_CONFIGURED = 2019,

OKENA_STATUS_UNDEFINED_MGMT_SERVER = 2020,

OKENA_STATUS_HTTP_TRANSACTION_FAILED = 2021,

OKENA_STATUS_ICC_INVALID_HANDLE = 2022,

OKENA_STATUS_SERVER_IS_REACHABLE = 2023,

OKENA_STATUS_HTTP_TIMEOUT = 2024,

OKENA_STATUS_ICC_NO_CONNECT_MUTEX = 2025,

OKENA_STATUS_FORCE_POLLING_NOW = 2026,

OKENA_STATUS_REGISTRATION_REJECTED = 2027,

OKENA_STATUS_LOAD_CONFIG = 2028,

OKENA_STATUS_DB_ERROR = 2029,

OKENA_STATUS_LICENSE_REACHED_LIMIT = 2030,

OKENA_STATUS_REGISTRATION_NOT_ALLOWED = 2031,

OKENA_STATUS_NOT_ALLOWED_TO_STOP_AGENT = 2032,

OKENA_STATUS_CLIENT_UI_NOT_ALLOWED = 2033,

OKENA_STATUS_FAILED_TO_PRINT_AGENT_REPLY = 2034,

OKENA_STATUS_INVALID_LICENSE = 2035,

OKENA_STATUS_TIMED_OUT = 2036,

OKENA_STATUS_REGISTRATION_BACKOFF = 2037,

OKENA_STATUS_TESTMODE_ON = 2038,

OKENA_STATUS_TESTMODE_OFF = 2039,

OKENA_STATUS_INVALID_SERVER_FQDNS = 2040,

OKENA_STATUS_INVALID_SERVER_IPADDR = 2041,

OKENA_STATUS_SERVER_DNS_NOT_RESOLVABLE = 2042,

OKENA_STATUS_SERVER_IPADDR_NOT_OWN = 2043,

OKENA_STATUS_SERVER_DNS_NOT_OWN = 2044,

OKENA_STATUS_SERVER_NAME_NOT_FQDNS = 2045,

OKENA_STATUS_FAILED_OPEN_PROCESS = 2046,

** please rate if this helps**

Re: Host not registering with the Management Center

haxworthy — Mon, 25 Jun 2007 13:32:28 GMT

Do you have an eval or fully licensed version of the MC? If it's an eval, the MC only comes with eval server agents, not host agents. If there's no valid license for the host on the MC, it won't register.

I recently ran into this issue.

Hope it helps.

Re: Host not registering with the Management Center

tsteger1 — Mon, 25 Jun 2007 16:40:28 GMT

The fully licensed version of the CSAMC is the same way.

If I remember correctly, the last version to come with 10 desktop licenses was 4.0.

Now they come with three server agents only.

Tom

Re: Host not registering with the Management Center

TradeSecrets — Tue, 10 Jul 2007 19:19:21 GMT

Hi Mike,

Make sure the MC is accepting hosts from anywhere.

Also make sure you ahve the mc in DNS or in the agents hostfile.

usually the simple host file entry fixes everything.

Also the agent kit has to be from the csa-mc and cannot be used on any other csa-mc.