topic Re: VPN Client Settings disappear in Network Security

VPN Client Settings disappear

alan.morris — Mon, 11 Mar 2019 13:58:46 GMT

I wonder has anyone experienced the above. The symptoms are that the VPN entry remains but the Host and Group Authentication credentials are blank. This has now happened to 2 users, on eusning Vista, One XP. The XP version is 5.0.00.0340.

Re: VPN Client Settings disappear

andrew.prince — Fri, 17 Oct 2008 08:59:39 GMT

Downgrade to 4.8

HTH>

Re: VPN Client Settings disappear

alan.morris — Fri, 17 Oct 2008 09:11:41 GMT

Andrew thanks your reply, is your advice based on experience of this issue? Is it a known bug?

Re: VPN Client Settings disappear

andrew.prince — Fri, 17 Oct 2008 09:13:53 GMT

I have had loads of issues with ver 5.x of the cisco client. I have had to down grade a number of machines. 4.8 is the most stable lastest version I have used. I have rolled this out to 2500 machines with no issues.

HTH>

Re: VPN Client Settings disappear

clarke — Sat, 18 Oct 2008 01:05:59 GMT

Where can I get the 4.8 client? The only client that came on the CD is 5.0.01.0600 ( new ASA 5505 ).

Re: VPN Client Settings disappear

ajagadee — Sat, 18 Oct 2008 03:40:29 GMT

Hi,

You can download the 4.8 VPN Client from the below URL:

http://www.cisco.com/cgi-bin/tablebuild.pl/windows

Regards,

Arul

Pls rate if it helps

Re: VPN Client Settings disappear

ajagadee — Sat, 18 Oct 2008 03:49:52 GMT

Hello Alan,

Your symptoms closely match Bug ID CSCsa74320.

Please refer the below release notes for details:

http://www.cisco.com/en/US/docs/security/vpn_client/cisco_vpn_client/vpn_client48/release/notes/48client.html

You can also look at the bug details and fix using the below URL:

http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs

Regards,

Arul

** Please rate if it helps **

Re: VPN Client Settings disappear

clarke — Sat, 18 Oct 2008 10:09:50 GMT

That link says there are no windows downloads.

Re: VPN Client Settings disappear

ajagadee — Sat, 18 Oct 2008 14:38:38 GMT

Hello Clarke,

Make sure that you are logging with the right credentials, meaning the one that is authorized to download 3DES Encryption Software.

I can see the files from the URL that I had posted earlier. Also, you can try going to the below URL and accessing the software from there.

http://www.cisco.com/kobayashi/sw-center/vpn/client/index.shtml

Regards,

Arul

** Please rate if it helps **