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    <title>topic upgrade command fails on 4215 in Network Security</title>
    <link>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440468#M91338</link>
    <description>&lt;P&gt;I am trying to put the IDS-K9-patch-4.1-4g patch on a couple of 4215's and every time I run the upgrade command it times out and fails with a zero length file on teh IDS. I have also tried to manually (from service account) move the patch to the sensors with no luck at all. I get time outs with the ftp job too. I have upped the FTP timeout value to 600 secs (10 mins) and it still fails. Any ideas? Thanks,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-- mike --&lt;/P&gt;</description>
    <pubDate>Sun, 10 Mar 2019 09:42:36 GMT</pubDate>
    <dc:creator>mike</dc:creator>
    <dc:date>2019-03-10T09:42:36Z</dc:date>
    <item>
      <title>upgrade command fails on 4215</title>
      <link>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440468#M91338</link>
      <description>&lt;P&gt;I am trying to put the IDS-K9-patch-4.1-4g patch on a couple of 4215's and every time I run the upgrade command it times out and fails with a zero length file on teh IDS. I have also tried to manually (from service account) move the patch to the sensors with no luck at all. I get time outs with the ftp job too. I have upped the FTP timeout value to 600 secs (10 mins) and it still fails. Any ideas? Thanks,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;-- mike --&lt;/P&gt;</description>
      <pubDate>Sun, 10 Mar 2019 09:42:36 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440468#M91338</guid>
      <dc:creator>mike</dc:creator>
      <dc:date>2019-03-10T09:42:36Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade command fails on 4215</title>
      <link>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440469#M91339</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Mike,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I have uppgraded the IDS 4215 &amp;amp; 4235 before. I did experienced the same problem with upgrade, but managed to successfully doing it via FTP.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;What was the specific error message when the FTP failed?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Rgds,&lt;/P&gt;&lt;P&gt;AK&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 25 Oct 2005 06:15:05 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440469#M91339</guid>
      <dc:creator>a.kiprawih</dc:creator>
      <dc:date>2005-10-25T06:15:05Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade command fails on 4215</title>
      <link>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440470#M91341</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Mike,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Below are the upgrade steps for signature &amp;amp; service pack upgrade that I keep as reference when I first upgrade my IDS4215 &amp;amp; 4235. Hope it can help.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;********************* START ************************&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;How to Upgrade/Update IDS Service Pack and New Signature Update&lt;/P&gt;&lt;P&gt;---------------------------------------------------------------&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;1. Disable sensing interface (intf0)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;2. Make sure FTP Server and IDS FTP user account are created&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;3. Make sure the home directory for the FTP account has the signature file inside.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;4. Service Pack&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;- Login to IDS using web browser&lt;/P&gt;&lt;P&gt;- Go to "Administration - Update"&lt;/P&gt;&lt;P&gt;- Key-in the following:&lt;/P&gt;&lt;P&gt;  a. URL: &lt;A class="jive-link-custom" href="ftp://" target="_blank"&gt;ftp://&lt;/A&gt;&lt;FTP_USERNAME&gt;@&lt;IDS_IP&gt;/IDS-K9-sp-4.1-4-S91.rpm.pkg&lt;/IDS_IP&gt;&lt;/FTP_USERNAME&gt;&lt;/P&gt;&lt;P&gt;  b. Password: &lt;THIS is="" password="" for="" ftp="" account="" used="" in="" the="" above="" command=""&gt;&lt;/THIS&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;   example:&lt;/P&gt;&lt;P&gt;   &lt;A class="jive-link-custom" href="ftp://amrih" target="_blank"&gt;ftp://amrih&lt;/A&gt;@10.100.10.101/IDS-K9-sp-4.1-4-S91.rpm.pkg&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;5. Signature Update&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;- Login to IDS using web browser&lt;/P&gt;&lt;P&gt;- Go to "Administration - Update"&lt;/P&gt;&lt;P&gt;- Key-in the following:&lt;/P&gt;&lt;P&gt;  a. URL: &lt;A class="jive-link-custom" href="ftp://" target="_blank"&gt;ftp://&lt;/A&gt;&lt;FTP_USERNAME&gt;@&lt;IDS_IP&gt;/IDS-K9-sp-4.1-4-S91.rpm.pkg&lt;/IDS_IP&gt;&lt;/FTP_USERNAME&gt;&lt;/P&gt;&lt;P&gt;  b. Password: &lt;THIS is="" password="" for="" ftp="" account="" used="" in="" the="" above="" command=""&gt;&lt;/THIS&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;   example:&lt;/P&gt;&lt;P&gt;  &lt;A class="jive-link-custom" href="ftp://amrih" target="_blank"&gt;ftp://amrih&lt;/A&gt;@10.100.10.101/IDS-sig-4.1-4-S152.rpm.pkg&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;If CLI is used, follow this steps:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;IDS4215# conf t&lt;/P&gt;&lt;P&gt;IDS4215(config)# upgrade &lt;A class="jive-link-custom" href="ftp://amrih" target="_blank"&gt;ftp://amrih&lt;/A&gt;@10.10.10.101/IDS-sig-4.1-4-S152.rpm.pkg&lt;/P&gt;&lt;P&gt;Password: *******&lt;/P&gt;&lt;P&gt;Warning: Executing this command will apply a signature update to the application partition.&lt;/P&gt;&lt;P&gt;Continue with upgrade? : yes&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Broadcast message from root (Tue May 24 16:19:03 2005):&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Applying update IDS-sig-4.1-4-S152. This may take several minutes.&lt;/P&gt;&lt;P&gt;            Please do not reboot the sensor during this update.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;*Console Message during signature update:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;"ids-sensor01# &lt;/P&gt;&lt;P&gt;Broadcast message from root (Wed Mar 23 15:17:25 2005):&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Applying update IDS-sig-4.1-4-S152. This may take several minutes.&lt;/P&gt;&lt;P&gt;Please do not reboot the sensor during this update.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;*Do not try to execute any command during upgrade process. IDS will give Warning message, as follow:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;ids-sensor01#  sh ver&lt;/P&gt;&lt;P&gt;Error: Control transaction cannot be completed at this time&lt;/P&gt;&lt;P&gt;ids-sensor01#  &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;*Console message once upgrade is completed and IDS will reboot automatically&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;ids-sensor01# &lt;/P&gt;&lt;P&gt;Broadcast message from root (Wed Mar 23 15:26:33 2005):&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Update complete.&lt;/P&gt;&lt;P&gt;sensorApp is restarting. This may take several minutes.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;6. FTP Server is a MUST for this FTP-based upgrade&lt;/P&gt;&lt;P&gt;   - create special FTP account for the IDS to copy the file&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Note for any error, e.g as follow, that must be done first before upgrading the file&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;"This update requires that version IDS-K9-sp-4.1-4-S91 be installed prior to update..."&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Show version before upgrade&lt;/P&gt;&lt;P&gt;---------------------------&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;ids-sensor01#  sh ver&lt;/P&gt;&lt;P&gt;Application Partition:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Cisco Systems Intrusion Detection Sensor, Version 4.1(4)S91&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;OS Version 2.4.18-5smpbigphys&lt;/P&gt;&lt;P&gt;Platform: IDS-4235&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Using 899780608 out of 921522176 bytes of available memory (97% usage)&lt;/P&gt;&lt;P&gt;Using 3.9G out of 15G bytes of available disk space (27% usage)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;MainApp             2004_Apr_15_15.03   (Release)   2004-04-15T15:11:59-0500   Running   &lt;/P&gt;&lt;P&gt;AnalysisEngine      2004_Apr_15_15.03   (Release)   2004-04-15T15:11:59-0500   Running   &lt;/P&gt;&lt;P&gt;Authentication      2004_Apr_15_15.03   (Release)   2004-04-15T15:11:59-0500   Running   &lt;/P&gt;&lt;P&gt;Logger              2004_Apr_15_15.03   (Release)   2004-04-15T15:11:59-0500   Running   &lt;/P&gt;&lt;P&gt;NetworkAccess       2004_Apr_15_15.03   (Release)   2004-04-15T15:11:59-0500   Running   &lt;/P&gt;&lt;P&gt;TransactionSource   2004_Apr_15_15.03   (Release)   2004-04-15T15:11:59-0500   Running   &lt;/P&gt;&lt;P&gt;WebServer           2004_Apr_15_15.03   (Release)   2004-04-15T15:11:59-0500   Running   &lt;/P&gt;&lt;P&gt;CLI                 2004_Apr_15_15.03   (Release)   2004-04-15T15:11:59-0500             &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Upgrade History:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;* IDS-K9-min-4.1-1-S47          12:00:00 UTC Thu Jun 30 2005   &lt;/P&gt;&lt;P&gt;  IDS-K9-sp-4.1-4-S91.rpm.pkg   15:05:29 UTC Wed Mar 23 2005   &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Recovery Partition Version 1.2 - 4.1(1)S47&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;ids-sensor01# &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Cheers!&lt;/P&gt;&lt;P&gt;AK&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 25 Oct 2005 06:29:25 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440470#M91341</guid>
      <dc:creator>a.kiprawih</dc:creator>
      <dc:date>2005-10-25T06:29:25Z</dc:date>
    </item>
    <item>
      <title>Re: upgrade command fails on 4215</title>
      <link>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440471#M91342</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Pls ignore the "Show version before upgrade" as it was for my reference during the upgrade.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Cheers!&lt;/P&gt;&lt;P&gt;AK&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 25 Oct 2005 06:32:23 GMT</pubDate>
      <guid>https://community.cisco.com/t5/network-security/upgrade-command-fails-on-4215/m-p/440471#M91342</guid>
      <dc:creator>a.kiprawih</dc:creator>
      <dc:date>2005-10-25T06:32:23Z</dc:date>
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