topic Re: FWSM auto reboot problem !!! in Network Security https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952568#M916872 <HTML><HEAD></HEAD><BODY><P>thanks Anthony !</P><P></P><P>I tried ... <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P></P><P>Pocket</P></BODY></HTML> Wed, 16 Jul 2008 01:22:11 GMT pocketldq 2008-07-16T01:22:11Z FWSM auto reboot problem !!! https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952565#M916869 <P>Dear all !</P><P></P><P>I have a problem with FWSM. I've used ver: FWSM Firewall Version 3.2(3). and configured Failover in two chassis 6509. The firewall system have worked for 8 months but this is the second times the FWSM auto reboot. The first time has happended a month ago.</P><P>the system has log like this :</P><P>-C6KPWR-SP-4-DISABLED power to module in slot 1 set off (Reset)</P><P>-DIAG-SP-6-RUN_MINIMUM Module 1: Running Minimal Diagnostics...</P><P>-DIAG-SP-6-DIAG_OK Module 1: Passed Online Diagnostics</P><P>- OIR-SP-6-INSCARD Card inserted in slot 1, interfaces are now online</P><P></P><P>there is no log before this event !</P><P></P><P>Please give me some advises !</P><P></P><P>Thanks so much !</P><P></P> Mon, 11 Mar 2019 13:13:07 GMT https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952565#M916869 pocketldq 2019-03-11T13:13:07Z Re: FWSM auto reboot problem !!! https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952566#M916870 <HTML><HEAD></HEAD><BODY><P>again !</P></BODY></HTML> Mon, 14 Jul 2008 03:53:24 GMT https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952566#M916870 pocketldq 2008-07-14T03:53:24Z Re: FWSM auto reboot problem !!! https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952567#M916871 <HTML><HEAD></HEAD><BODY><P>Hey,</P><P></P><P>I had one do something similar but I could never work out what the problem was so I had to send it away to be repaired. I did try a few things beforehand though so maybe they'll help you. </P><P></P><P>1. Try running the diagnostics on the blade. There is a memory check amongst other things. </P><P></P><P>2. Try looking for dump files that might be created when it crashes. You may have to put the blade into maintenance mode for that but try just looking in flash first.</P><P></P><P>3. You could try changing the physical memory if you have some spare.</P><P></P><P>Does it happen under specific conditions - heavy load etc?</P><P></P><P>Good luck!</P><P></P><P>Anthony</P></BODY></HTML> Tue, 15 Jul 2008 13:46:33 GMT https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952567#M916871 anthony.baker 2008-07-15T13:46:33Z Re: FWSM auto reboot problem !!! https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952568#M916872 <HTML><HEAD></HEAD><BODY><P>thanks Anthony !</P><P></P><P>I tried ... <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><P></P><P>Pocket</P></BODY></HTML> Wed, 16 Jul 2008 01:22:11 GMT https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952568#M916872 pocketldq 2008-07-16T01:22:11Z Re: FWSM auto reboot problem !!! https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952569#M916873 <HTML><HEAD></HEAD><BODY><P>hi Anthony !</P><P></P><P>I've tried but I could't find any thing about that, There's no log, except module reset logs.</P><P>the FWSM don't work in hard load condition. about 600Mbps in/out and 15% connection capacity.</P><P></P><P>I thinks i have to send it back to warrant.</P><P></P><P>pocket.</P></BODY></HTML> Fri, 18 Jul 2008 02:08:05 GMT https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952569#M916873 pocketldq 2008-07-18T02:08:05Z Re: FWSM auto reboot problem !!! https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952570#M916874 <HTML><HEAD></HEAD><BODY><P>Dear <A class="jiveTT-hover-user jive-username-link" href="https://community.cisco.com/people/pocketldq" id="jive-33256346,282,976,700,246,204" onmouseout="" onmouseover=""><STRONG style="color: #000000; ">pocketldq</STRONG></A> ,</P><P>i have the same problem.Could you pls tell me how did you overcome with this problem??</P><P>Thnaks</P></BODY></HTML> Sat, 22 Jan 2011 12:55:36 GMT https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952570#M916874 WEERAKOO69BA 2011-01-22T12:55:36Z Re: FWSM auto reboot problem !!! https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952571#M916875 <HTML><HEAD></HEAD><BODY><P><SPAN style="background-color: #f8fafd;">Dear <A class="jiveTT-hover-user jive-username-link" href="https://community.cisco.com/people/pocketldq" id="jive-33256346,356,656,926,126,991" onmouseout="" onmouseover=""><STRONG style="color: #000000; ">pocketldq</STRONG></A> </SPAN></P><P><SPAN style="background-color: #f8fafd;">Can u tell me how did you solve this issue??Did u replace the card??I have the same problem in one of my customers.</SPAN></P><P><SPAN style="background-color: #f8fafd;">Thanks</SPAN></P></BODY></HTML> Sun, 23 Jan 2011 07:17:55 GMT https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952571#M916875 WEERAKOO69BA 2011-01-23T07:17:55Z Re: FWSM auto reboot problem !!! https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952572#M916876 <HTML><HEAD></HEAD><BODY><P>Pls. open a case with TAC.&nbsp; Issue "sh crash" and if there is a crash file saved, attach that to the TAC case.</P><P></P><P>TAC will decode the crash and suggest and upgrade if needed.</P><P></P><P>-KS</P></BODY></HTML> Sun, 23 Jan 2011 14:18:09 GMT https://community.cisco.com/t5/network-security/fwsm-auto-reboot-problem/m-p/952572#M916876 Kureli Sankar 2011-01-23T14:18:09Z