Microengines error on NFE in FP8360

MKH — Fri, 21 Feb 2020 15:50:35 GMT

Hello

I have problem in our Firepower 8360. I stack two FP8350. Before I stacked them, I have problem on one chassis, so that one of its NFEs had problem. I rebooted FP but the problem didn't resolve. My firepower version is 6.2.3 and that is the last version.What ‘s wrong with us?

Please find respected logs as bellow.

Thank you.

root@firepower:~# sudo /usr/local/sf/bin/nfm-burnin.sh
Last login: Sun Jun 3 09:13:33 UTC 2018 on pts/5
Examining the System Event Log for hardware errors, please stand by...

No known IPMI errors found: PASS.

NFE hardware is present: PASS

Temperature normal on NFE on NFE 0: PASS.

Temperature normal on NFE on NFE 1: PASS.

Temperature normal on NFE on NFE 2: PASS.

Temperature normal on NFE on NFE 3: PASS.

Checking NFE system status, please standy by...

Grabbing the NFM build and version...

Checking for running drivers...

Checking the NFE daemons...

Checking the microengines...

Microengines are running on NFE 0: PASS.

Microengines are running on NFE 1: PASS.

Microengines are not running NFE 2: FAIL.

Microengines are running on NFE 3: PASS.

NFM version is good: PASS.

NFM build is good: PASS.

NFM message driver is loaded: PASS.

NFM message daemon is running NFE 0: PASS.

NFM message daemon is running NFE 1: PASS.

NFM message daemon is running NFE 2: PASS.

NFM message daemon is running NFE 3: PASS.

TCAM daemon is running on NFE 0: PASS.

TCAM daemon is running on NFE 1: PASS.

TCAM daemon is running on NFE 2: PASS.

TCAM daemon is running on NFE 3: PASS.

The rules daemon for NFE 0 is running: PASS.

The rules daemon for NFE 1 is running: PASS.

The rules daemon for NFE 2 is running: PASS.

The rules daemon for NFE 3 is running: PASS.

The NFM exception daemon is running: PASS.

NMSB version is good: PASS.

smcd daemon is running: PASS.

psls daemon is running: PASS.

ftwo daemon is running: PASS.

The NFD version is correct PASS.

The PCAP version is correct: PASS.

The action is correct: PASS.

The NFM flash version is correct on NFE 0: PASS.

The NFM flash version is correct on NFE 1: PASS.

The NFM flash version is correct on NFE 2: PASS.

The NFM flash version is correct on NFE 3: PASS.

Checking internal NFE port state...

NFE ports are up: PASS

The CPLD on NFE 0 is correct: PASS.

The CPLD on NFE 1 is correct: PASS.

The CPLD on NFE 2 is correct: PASS.

The CPLD on NFE 3 is correct: PASS.

Checking CPU and RAM configuration...

40 E5-2680 cores found on model Cisco FirePOWER 8350-40G: PASS

Found 16 8192 MB modules on model Cisco FirePOWER 8350-40G: PASS

No unexpected files found in NFE 0's overlay filesystem: PASS.

No unexpected files found in NFE 1's overlay filesystem: PASS.

No unexpected files found in NFE 2's overlay filesystem: PASS.

No unexpected files found in NFE 3's overlay filesystem: PASS.

At least one test failed: please check the output: FAIL.

Re: Microengines error on NFE in FP8360

Marvin Rhoads — Sun, 03 Jun 2018 13:49:37 GMT

That looks suspiciously like a hardware issue.

I'd go straight to opening a TAC case for an error like that.

Re: Microengines error on NFE in FP8360

Jetsy Mathew — Mon, 04 Jun 2018 09:45:36 GMT

Hello MKH

I could see there is one output that was failed in the sanity check.

Please perform a cold reboot to see if that resolves the issue. (gracefully power down the device, remove power cables for a few minutes and then plug in and power back on). Afterwards run the sanity check command again to see if output looks fine. If not please open a TAC case to review the troubleshoot and possibly replace the device.

Regards

Jetsy

topic Microengines error on NFE in FP8360 in Network Security

Microengines error on NFE in FP8360

Re: Microengines error on NFE in FP8360

Re: Microengines error on NFE in FP8360