Unable to access Firepower Services via ASDM

Deepak Chauhan — Fri, 21 Feb 2020 15:39:12 GMT

I am unable to access Firepower Services via ASDM. My SFR module is currently running on 6.1.0.5-45.

ciscoasa# sh module sfr
Mod Card Type                                    Model              Serial No.
---- -------------------------------------------- ------------------ -----------
sfr FirePOWER Services Software Module           ASA5516            JAD210807BA

Mod MAC Address Range                 Hw Version   Fw Version   Sw Version
---- --------------------------------- ------------ ------------ ---------------
sfr 70db.9842.02b2 to 70db.9842.02b2 N/A          N/A          6.1.0.5-45

Mod SSM Application Name           Status           SSM Application Version
---- ------------------------------ ---------------- --------------------------
sfr ASA FirePOWER                  Up               6.1.0.5-45

Mod Status             Data Plane Status     Compatibility
---- ------------------ --------------------- -------------
sfr Up                 Up

It was earlier accessible on version 6.1.0.33. I have done patching via ASDM. After patch upgrade unable to see Firepower tabs on ASDM.

My Firewall Hardware: ASA5516 and running on 9.6(4)3 while ASDM on 7.8(2)151

Re: Unable to access Firepower Services via ASDM

yogdhanu — Thu, 19 Apr 2018 12:10:19 GMT

Hi Deepak,

Please check following.

>show network

Check if the management port is 443 or 8305(it should be 443)

>show manager

It should show "managed locally"

if no network config has changed, try the ASDM from another PC.

Hope it helps,
yogesh

topic Unable to access Firepower Services via ASDM in Network Security

Unable to access Firepower Services via ASDM

Re: Unable to access Firepower Services via ASDM