topic Re: Problems to update a sensor from 5.0 in Network Security https://community.cisco.com/t5/network-security/problems-to-update-a-sensor-from-5-0/m-p/595256#M92480 <HTML><HEAD></HEAD><BODY><P>Are you doing it over the network? Try to connect it direct to your pc/laptop using cross-over cable.</P><P></P><P>Also, not necessary to configure gateway as both devices are connected directly without any L3 device in between.</P><P></P><P>Rgds,</P><P>AK</P></BODY></HTML> Thu, 07 Sep 2006 00:05:09 GMT a.kiprawih 2006-09-07T00:05:09Z Problems to update a sensor from 5.0 https://community.cisco.com/t5/network-security/problems-to-update-a-sensor-from-5-0/m-p/595255#M92479 <P>When i try to install the service pack to a sensor IPS 4250 XL with version 5.0 appears the following:</P><P></P><P>Eror: Cannot communicate with mainApp (getVersion). Please contact with your administrator.</P><P></P><P>And some minutes later i lost the communication with it (no pinging request). </P><P></P><P>Any suggestion?</P> Sun, 10 Mar 2019 10:12:01 GMT https://community.cisco.com/t5/network-security/problems-to-update-a-sensor-from-5-0/m-p/595255#M92479 lcuchisanmillan 2019-03-10T10:12:01Z Re: Problems to update a sensor from 5.0 https://community.cisco.com/t5/network-security/problems-to-update-a-sensor-from-5-0/m-p/595256#M92480 <HTML><HEAD></HEAD><BODY><P>Are you doing it over the network? Try to connect it direct to your pc/laptop using cross-over cable.</P><P></P><P>Also, not necessary to configure gateway as both devices are connected directly without any L3 device in between.</P><P></P><P>Rgds,</P><P>AK</P></BODY></HTML> Thu, 07 Sep 2006 00:05:09 GMT https://community.cisco.com/t5/network-security/problems-to-update-a-sensor-from-5-0/m-p/595256#M92480 a.kiprawih 2006-09-07T00:05:09Z