topic Unable to update and High disk usage in "clamupd_download/peers" directory in Network Security

Unable to update and High disk usage in "clamupd_download/peers" directory

medmoussa59592 — Fri, 21 Feb 2020 17:49:48 GMT

Hello everyone
we're running two Cisco ASA 5525-X with firepower services in HA

FTD version 6.2.2
FMC version 6.4.0.4

I was trying to upgrade to FTD version 6.4.0 but i got the error (remote installation fail)with no further details, a couple of days passed and then i got disk usage Error (capture included)

I freed up some space through CLI in the /tmp and /updates directories which made the errors go away,
however the disk usage is still higher than normal and it turns out the following directory consumes most of the space "/ngfw/var/sf/clamupd_download/peers" (about 67 GB of SYNC_* files)[capture included]

is it safe to remove the files in the directotry ? what solution would you suggest ?
thanks in advance

Re: Unable to update and High disk usage in "clamupd_download/peers" directory

Abheesh Kumar — Tue, 14 Jan 2020 05:34:00 GMT

Hi,
Not sure about deleting the directory files of "/ngfw/var/sf/clamupd_download/peers". My suggestion is to contact TAC.

HTH
Abheesh

Re: Unable to update and High disk usage in "clamupd_download/peers" directory

nspasov — Tue, 14 Jan 2020 05:55:47 GMT

I am suspecting that you might be hitting a defect and would advise against the deletion of any files manually before consulting with TAC. Please reach out to TAC and if possible, keep us posted on the outcome.

Thank you for rating helpful posts!

Re: Unable to update and High disk usage in "clamupd_download/peers" directory

OlehKudin — Tue, 29 Sep 2020 12:40:27 GMT

Please tell me if you have solved this problem? I had the same situation. Thanks in advance.