topic Re: Adding Firepower To FMC Issue in Network Security

Adding Firepower To FMC Issue

NETAD — Fri, 21 Feb 2020 15:07:21 GMT

Hello I installed 6.2.2 FMC and 6.2.2 on a 5516x. When I got to add the firepower module to FMC it says failed to register (update devices failed). I working on this now and need it back and running. Can you please assist.

Re: Adding Firepower To FMC Issue

Francesco Molino — Fri, 12 Jan 2018 00:46:06 GMT

Hi

Is this asa a new device?
Is the FMC new also?

There was a bug affecting 6.2.0 but never gave that issue in 6.2.2:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf73465/?referring_site=bugquickviewredir

Re: Adding Firepower To FMC Issue

NETAD — Fri, 12 Jan 2018 00:56:08 GMT

So this is a new install but I uninstalled the older version and started a fresh install.

Re: Adding Firepower To FMC Issue

Francesco Molino — Fri, 12 Jan 2018 01:03:43 GMT

And they were never connected together since you installed them from scratch?
Is the fmc also installed from scratch or an upgrade?

Re: Adding Firepower To FMC Issue

NETAD — Fri, 12 Jan 2018 01:06:04 GMT

it was connected to a different FMC. Now I'm trying to associate it with a new FMC install.

Re: Adding Firepower To FMC Issue

Francesco Molino — Fri, 12 Jan 2018 01:11:07 GMT

If your devices had been erased and reinstalled from scratch and you're trying to connect it to your new fmc it should work.

Raise a tac case

Re: Adding Firepower To FMC Issue

NETAD — Fri, 12 Jan 2018 01:12:32 GMT

I know. I'm on with them now.

Re: Adding Firepower To FMC Issue

Francesco Molino — Fri, 12 Jan 2018 01:23:28 GMT

Ok let us know the end result

Re: Adding Firepower To FMC Issue

NETAD — Fri, 12 Jan 2018 02:12:18 GMT

So all TAC did was re-add the firepower with a network discovery ACP instead of Balanced Security and Connectivity and voila it worked. Weird but thanks for your prompt feedback

Re: Adding Firepower To FMC Issue

Francesco Molino — Fri, 12 Jan 2018 02:50:10 GMT

Ok thanks for the feedback and that your issue is solved

Re: Adding Firepower To FMC Issue

-Sparrow- — Fri, 01 Nov 2019 19:20:17 GMT

Thank you for this solution @NETAD ! Spent a lot of time on the phone with TAC yesterday and we still weren't able to get the SFR registered with our FMC. Came in this morning, restarted our FMC, waited over 2 hours for "system services" to start 😞 and I was finally able to log in. I tried your solution of creating a new Network Discovery ACP and bingo! SFR module registered. The TAC engineer said your post was "very helpful". Thanks!

Re: Adding Firepower To FMC Issue

valentinrosic — Sat, 12 Mar 2022 01:31:59 GMT

This helped me too! FMC 6.6.4, FTD 6.6.4