FMC can not stop the process when update Firepower

jhoel_lucero — Fri, 21 Feb 2020 15:02:14 GMT

I have a question about Firepower jion the FMC. i can be sure network connectivity is normal and the key is match.

but the process is stop 17% and still 21h hours。 it seems like still running

Re: FMC can not stop the process when update Firepower

Marvin Rhoads — Thu, 28 Dec 2017 14:19:18 GMT

Is the device being upgraded across a WAN link? That's the only thing that might cause an upgrade to take that long.

You can log into the remote device cli and have a look at the /var/log/sf directory. There should be a folder for the current upgrade with subfolders containing verbose details of the steps take so far.

If you need to cancel the job, I suggest opening a TAC case. They will be able to do it without breaking anything else by manipulating some files in the application that control the job execution.

topic Re: FMC can not stop the process when update Firepower in Network Security

FMC can not stop the process when update Firepower

Re: FMC can not stop the process when update Firepower