https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519391#M930751 <P>Hi Marvin,</P><P>To customer request we open a case asking the same and I confirm your answer. Thanks for your help.</P> Tue, 23 Sep 2014 15:22:57 GMT David Rosa Menendez 2014-09-23T15:22:57Z https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519387#M930736 <P>Hello,</P><P>&nbsp;</P><P>Our customer want to install Cisco Security Manager on a Virtual Machine virtualized with Hyper-V. Documentation only mentions install the software on a Virtual Machine on Vmware systems.</P><P>Can we install without problems, and the installation will be supported on TAC if we need open a support case?</P><P>&nbsp;</P><P>Best Regards,</P><P>David</P><P>&nbsp;</P> Fri, 21 Feb 2020 13:17:34 GMT https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519387#M930736 David Rosa Menendez 2020-02-21T13:17:34Z https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519388#M930740 <P>While it <STRONG>should </STRONG>work (since CSM is basically an application running on a Windows server), it is not a system that meets the <A href="http://www.cisco.com/c/en/us/td/docs/security/security_management/cisco_security_manager/security_manager/4-7/installation/guide/IG/requirem.html#marker-1096817">requirements of the Installation Guide</A>.</P><P>So... if the TAC found an issue related to that setup when you needed their help, they'd be within their&nbsp;rights to say your installation is unsupported.</P> Mon, 22 Sep 2014 14:45:39 GMT https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519388#M930740 Marvin Rhoads 2014-09-22T14:45:39Z https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519389#M930744 <P>Thanks Marvin,</P><P>Yes CSM seems that works on virtualized hyper-V environment, (customer have a lab and all test are OK). <SPAN id="result_box" lang="en"><SPAN class="hps">I was more</SPAN> <SPAN class="hps">interested in whether</SPAN> <SPAN class="hps">the</SPAN> <SPAN class="hps">TAC</SPAN> <SPAN class="hps">will support</SPAN> <SPAN class="hps">in case of problems.</SPAN></SPAN></P> Mon, 22 Sep 2014 14:59:26 GMT https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519389#M930744 David Rosa Menendez 2014-09-22T14:59:26Z https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519390#M930747 <P>No, as I mentioned the support would not be officially guaranteed.</P><P>An individual TAC engineer has some discretion however. I&nbsp;they felt the case was unrelated to the virtualization environment they might support the service request.</P> Mon, 22 Sep 2014 17:52:14 GMT https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519390#M930747 Marvin Rhoads 2014-09-22T17:52:14Z https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519391#M930751 <P>Hi Marvin,</P><P>To customer request we open a case asking the same and I confirm your answer. Thanks for your help.</P> Tue, 23 Sep 2014 15:22:57 GMT https://community.cisco.com/t5/network-security/install-cisco-security-manager-4-7-on-hyper-v/m-p/2519391#M930751 David Rosa Menendez 2014-09-23T15:22:57Z