topic AD integration with FMC in Network Security

AD integration with FMC

kostasthedelegate — Fri, 21 Feb 2020 17:28:47 GMT

Hello,

There is a problem with FMC and Active Directory.

Sometimes when synchronizing I get the following error:

"xxx/xxx (xx%) User unrecognised", where x is a number.

I believe that this is related to some complaints that the users suddenly get disconnected from the network and they have to restart their PC to gain access again.

I checked the agent in the AD servers and it is connected. Also, in the FMC in the groups of the realm, the users are downloaded succesfully when I perform it manually.

Have you encountered any similar situation? What could I look for?

Thanks and regards,

Konstantinos

Re: AD integration with FMC

harmesh88 — Tue, 10 Sep 2019 12:36:15 GMT

Actually when you do AD integration - You are doing integration with FMC so FMC should be reachable always , and for this specific error i cannot comment but i can recommend you to run latest released software for FMC and FTD both device .

IF you are using 6.2.3 -- it is better to go with 6.2.3.13 please check release note before doing update

Re: AD integration with FMC

kostasthedelegate — Wed, 18 Sep 2019 10:20:53 GMT

Hello,

The problem reappeared today. There were several users unable to access the internet. In the "events", they showed as Unkown. They performed a restart of their pc, but the problem persisted. After a manual "User Download" the problem was solved.

Do you have any hint?

Regards,

Konstantinos