topic cannot connect with CSM client in Network Security https://community.cisco.com/t5/network-security/cannot-connect-with-csm-client/m-p/1717110#M938462 <HTML><HEAD></HEAD><BODY><P>I'm having the exact same problem. My work around is to run C:\Program Files (x86)\cscopx\setup\support\resetcasuser.exe, select option 1 and reboot the CSM box.</P><P></P><P>TAC said the issue was a GPO preventing the casuser for running batch, but we just modified the GPO yesterday and still have trouble.</P><P></P><P>Strange thing is twe did not have this issue when the backup job was failing. </P></BODY></HTML> Tue, 08 Nov 2011 14:22:55 GMT dbistline 2011-11-08T14:22:55Z cannot connect with CSM client https://community.cisco.com/t5/network-security/cannot-connect-with-csm-client/m-p/1717109#M938460 <P>One of our clients has a problem with their CSM deployment, they recently upgraded their CSM version which is deployed on a vmware environment, the services are listed as running and the webservice is available on port 1714 - when he tries to access it with the CSM client he gets the error.</P><P></P><P>The client cannot connect to the authentication service."</P><P>* Please cofnirm whether the security manager server is running</P><P></P><P>I cant find any troubleshooting information for this specific issue - has anyone got any experience of this issue or what could be causing it.</P><P></P><P>Regards</P><P>Joel</P> Fri, 21 Feb 2020 12:24:19 GMT https://community.cisco.com/t5/network-security/cannot-connect-with-csm-client/m-p/1717109#M938460 joelhume1977 2020-02-21T12:24:19Z cannot connect with CSM client https://community.cisco.com/t5/network-security/cannot-connect-with-csm-client/m-p/1717110#M938462 <HTML><HEAD></HEAD><BODY><P>I'm having the exact same problem. My work around is to run C:\Program Files (x86)\cscopx\setup\support\resetcasuser.exe, select option 1 and reboot the CSM box.</P><P></P><P>TAC said the issue was a GPO preventing the casuser for running batch, but we just modified the GPO yesterday and still have trouble.</P><P></P><P>Strange thing is twe did not have this issue when the backup job was failing. </P></BODY></HTML> Tue, 08 Nov 2011 14:22:55 GMT https://community.cisco.com/t5/network-security/cannot-connect-with-csm-client/m-p/1717110#M938462 dbistline 2011-11-08T14:22:55Z cannot connect with CSM client https://community.cisco.com/t5/network-security/cannot-connect-with-csm-client/m-p/1717111#M938465 <HTML><HEAD></HEAD><BODY><P> Hi</P><P></P><P>Had the same exact issue, but tried to stop the wmtools service, and that cured it.</P><P></P><P>best regards </P><P></P><P>MortenP</P></BODY></HTML> Tue, 29 Oct 2013 07:42:10 GMT https://community.cisco.com/t5/network-security/cannot-connect-with-csm-client/m-p/1717111#M938465 Morten Poulsen 2013-10-29T07:42:10Z