topic Re: System crashes at VPN startup in Network Security https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164092#M956294 <HTML><HEAD></HEAD><BODY><P>When you say it crashes is it only when you kick the app up?.. I would try un-installing the vpn client with all folders and files out of the C:/program/Cisco systems/vpn client and re-install a downloaded clean copy. Then when the pc boots into windows install fresh install of cisco vpn client and then from the start/run and type msconfig and de-tick any files that don't need to start straight away including vpn client and then reload(as the vpn service doesn't need to run all the time), and at the next login prompt you'll be made aware of changes to startup, tick the box(don't show again) and click o.k, I'm pretty sure you need the determininstic network enhancer for the vpn client to work but kick the vpn up and then if still crashed goto the event viewer in administrative tools and see if the error is seen by the OS..Let me know if this work:).</P></BODY></HTML> Mon, 15 Feb 2010 16:32:11 GMT jon.ellis 2010-02-15T16:32:11Z System crashes at VPN startup https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164089#M956289 <P>I have installed Cisco VPN to connect to my university server. As soon ask I connect to the VPN my system (XP-SP3)crashes (Black screen) and proceeds to restart. I've been on this forum and and picked up some tips (like unchecking Deterministic Network Enhancer) but without success. Is anybody able to assist?</P> Fri, 21 Feb 2020 11:22:01 GMT https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164089#M956289 rushiathotmail 2020-02-21T11:22:01Z Re: System crashes at VPN startup https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164090#M956290 <HTML><HEAD></HEAD><BODY><P>Ensure that you have VPN client version 5.0 because XP SP3 support with the latest 5.0.3.x VPN Client.</P></BODY></HTML> Fri, 27 Mar 2009 22:47:56 GMT https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164090#M956290 wong34539 2009-03-27T22:47:56Z Re: System crashes at VPN startup https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164091#M956292 <HTML><HEAD></HEAD><BODY><P>Thank you for your reply.Yes , the VPN client version is 5.0.04.0300.</P></BODY></HTML> Sat, 28 Mar 2009 03:39:39 GMT https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164091#M956292 rushiathotmail 2009-03-28T03:39:39Z Re: System crashes at VPN startup https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164092#M956294 <HTML><HEAD></HEAD><BODY><P>When you say it crashes is it only when you kick the app up?.. I would try un-installing the vpn client with all folders and files out of the C:/program/Cisco systems/vpn client and re-install a downloaded clean copy. Then when the pc boots into windows install fresh install of cisco vpn client and then from the start/run and type msconfig and de-tick any files that don't need to start straight away including vpn client and then reload(as the vpn service doesn't need to run all the time), and at the next login prompt you'll be made aware of changes to startup, tick the box(don't show again) and click o.k, I'm pretty sure you need the determininstic network enhancer for the vpn client to work but kick the vpn up and then if still crashed goto the event viewer in administrative tools and see if the error is seen by the OS..Let me know if this work:).</P></BODY></HTML> Mon, 15 Feb 2010 16:32:11 GMT https://community.cisco.com/t5/network-security/system-crashes-at-vpn-startup/m-p/1164092#M956294 jon.ellis 2010-02-15T16:32:11Z