config output question

shawn.posthumus — Sun, 10 Mar 2019 09:11:33 GMT

Is there an easy way to output the sensor configuration to a file to send to TAC? Thanks.

Shawn

Re: config output question

marcabal — Thu, 16 Dec 2004 16:51:56 GMT

You will need an ftp (or scp) server that the sensor can log into and be able to place files on.

If it is just the config you want then:

copy current-config ftp://user@server/directory/config.txt

However, the TAC usually wants a full diagnostics report (which includes the config):

show tech-support destination-url ftp://user@server/directory/techsupport.html

(The output will be downloaded as an html file)

If you don't have an ftp (or scp) server available then the other option is to run IDM. There is a diagnostics option in IDM that will bring up a similar html file as above. You can then select the File->Save As option in your web browser to save the html file and send it to the TAC.

Re: config output question

shawn.posthumus — Thu, 16 Dec 2004 17:20:41 GMT

Thanks a lot. Was hoping I wouldnt have to do a sh config and copy/paste everything.

Shawn

topic Re: config output question in Network Security

config output question

Re: config output question

Re: config output question