https://community.cisco.com/t5/security-analytics/error-when-accessing-smc/m-p/5021107#M1027 <P>I would highly recommend reach out to TAC. However, one thing you could try yourself would be to restart tomcat services and see if that helps. You would need to log into the SMC via SSH and issue the command "<SPAN class="SpellingError SCXO231687089 BCX8">systemctl</SPAN><SPAN class="NormalTextRun SCXO231687089 BCX8"><SPAN>&nbsp;</SPAN>restart lc-tomcat". Alternatively, reloading the SMC will restart all its services.</SPAN></P> Tue, 20 Feb 2024 10:26:52 GMT Aref Alsouqi 2024-02-20T10:26:52Z https://community.cisco.com/t5/security-analytics/error-when-accessing-smc/m-p/5020968#M1026 <P>Error " The authentication service was unable to fulfill your request. If this problem persists, contact your administrator."</P> Tue, 20 Feb 2024 05:43:34 GMT https://community.cisco.com/t5/security-analytics/error-when-accessing-smc/m-p/5020968#M1026 Xuennn 2024-02-20T05:43:34Z https://community.cisco.com/t5/security-analytics/error-when-accessing-smc/m-p/5021107#M1027 <P>I would highly recommend reach out to TAC. However, one thing you could try yourself would be to restart tomcat services and see if that helps. You would need to log into the SMC via SSH and issue the command "<SPAN class="SpellingError SCXO231687089 BCX8">systemctl</SPAN><SPAN class="NormalTextRun SCXO231687089 BCX8"><SPAN>&nbsp;</SPAN>restart lc-tomcat". Alternatively, reloading the SMC will restart all its services.</SPAN></P> Tue, 20 Feb 2024 10:26:52 GMT https://community.cisco.com/t5/security-analytics/error-when-accessing-smc/m-p/5021107#M1027 Aref Alsouqi 2024-02-20T10:26:52Z