topic Cisco Stealthwatch Flow Sensor Error during first time setup in Security Analytics

Cisco Stealthwatch Flow Sensor Error during first time setup

cisco_newbie2 — Thu, 27 Mar 2025 18:10:01 GMT

I am installing virtual SMC, FS, and FC. SMC and FC is already running but I encounter the same error. I am assuming its related to time sync since the error happens after it apply settings on the ntp server. On the FC, I did not do anything and just give up, once I load it the next day, it just went through. I cannot view logs since root shell is not accessible without TAC.FirstTimeSetupError

Re: Cisco Stealthwatch Flow Sensor Error during first time setup

David Salter — Tue, 01 Apr 2025 07:54:30 GMT

Just to clarify, this is just for the FS? What Hypervisor are you using and what resources have you assigned? Have you tried to re-provision the FS?

Re: Cisco Stealthwatch Flow Sensor Error during first time setup

cisco_newbie2 — Tue, 01 Apr 2025 12:00:36 GMT

Hi David, I think I figured out the issue, although its only by theory. To be clear, it happens on all the images so its not isolated, SMC, FS,FC has it. My device was in different timezone since I move, the hypervisor might have different time. After few hours it will let me through the setup which prompts me to change password. There must be some kind of mismatch that wont let me go through the password change and this might be related to time sync mismatch. I really hope they restore root access to the devices without getting TAC so you can actually view logs.