topic Re: Stealthwatch Stuck in Initializing in Security Analytics

Stealthwatch Stuck in Initializing

wojtek.siodelski — Wed, 31 Oct 2018 21:01:02 GMT

Hi All

I have gone through the initial setup for Stealthwatch Management Console Appliance:

- CIMC IP Address

- Management IP Address

- Changed the sysadmin password

- Changed the root password

I can ping the device but when I HTTPS to it, it says:

Stealthwatch is initializing, please wait

When I followed exactly same process on the Flow Collector it works and I can see the login prompt to it

Any help much appreciated

Re: Stealthwatch Stuck in Initializing

jenijohn — Mon, 05 Nov 2018 16:53:48 GMT

You have gone through the initial setup for

Stealthwatch Management Console Appliance: - CIMC IP Address - Management IP Address - Changed the sysadmin password - Changed the root password

You can ping the device but when I HTTPS to it, it says: Stealthwatch is Initializing

When you followed the exact same process on the Flow Collector it works and you can see the login prompt to it

Please open a Cisco TAC Case so we can help you troubleshoot. Thank you in advance.

Re: Stealthwatch Stuck in Initializing

avinash2092 — Fri, 07 Dec 2018 10:46:21 GMT

Team,

Was this issue resolved.? Facing same problem

Re: Stealthwatch Stuck in Initializing

wojtek.siodelski — Fri, 07 Dec 2018 12:59:45 GMT

Cisco has a document with the procedure to fix it. For some reason it isn't public although the problem is common. If you raise a TAC they will provide you with this doc.

Re: Stealthwatch Stuck in Initializing

avinash2092 — Fri, 07 Dec 2018 13:20:42 GMT

Hi,

Factory reset resolved the issue as this was a fresh installation

Re: Stealthwatch Stuck in Initializing

daniel.f.willingham.ctr — Thu, 10 Feb 2022 16:29:30 GMT

I need access to this document. Does anyone have it available anywhere?