topic I got &quot;Error retrieving data. 500: internal server error&quot; error message in my &quot;stealthwatch management console ve&quot;. in Security Analytics https://community.cisco.com/t5/security-analytics/i-got-quot-error-retrieving-data-500-internal-server-error-quot/m-p/3989431#M362 <P>Hello everyone.</P><P><BR />On my "stealthwatch management console ve" device, an "Error retrieving data. 500: internal server error" error message appears on the page "<A href="https://192.168.1.11/smc/index.html" target="_blank" rel="noopener">https://192.168.1.11/smc/index.html</A>".</P><P>How can I handle this error?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="10E00861-F578-4E29-B2F7-A60A0AC84EE8.JPG" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/62228iBB31FA2ED0FBFBA4/image-size/large?v=v2&amp;px=999" role="button" title="10E00861-F578-4E29-B2F7-A60A0AC84EE8.JPG" alt="10E00861-F578-4E29-B2F7-A60A0AC84EE8.JPG" /></span></P> Tue, 26 Nov 2019 12:36:24 GMT user121018 2019-11-26T12:36:24Z I got "Error retrieving data. 500: internal server error" error message in my "stealthwatch management console ve". https://community.cisco.com/t5/security-analytics/i-got-quot-error-retrieving-data-500-internal-server-error-quot/m-p/3989431#M362 <P>Hello everyone.</P><P><BR />On my "stealthwatch management console ve" device, an "Error retrieving data. 500: internal server error" error message appears on the page "<A href="https://192.168.1.11/smc/index.html" target="_blank" rel="noopener">https://192.168.1.11/smc/index.html</A>".</P><P>How can I handle this error?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="10E00861-F578-4E29-B2F7-A60A0AC84EE8.JPG" style="width: 999px;"><img src="https://community.cisco.com/t5/image/serverpage/image-id/62228iBB31FA2ED0FBFBA4/image-size/large?v=v2&amp;px=999" role="button" title="10E00861-F578-4E29-B2F7-A60A0AC84EE8.JPG" alt="10E00861-F578-4E29-B2F7-A60A0AC84EE8.JPG" /></span></P> Tue, 26 Nov 2019 12:36:24 GMT https://community.cisco.com/t5/security-analytics/i-got-quot-error-retrieving-data-500-internal-server-error-quot/m-p/3989431#M362 user121018 2019-11-26T12:36:24Z Re: I got "Error retrieving data. 500: internal server error" error message in my "stealthwatch management console ve". https://community.cisco.com/t5/security-analytics/i-got-quot-error-retrieving-data-500-internal-server-error-quot/m-p/3989476#M365 <P>This is often see when the VM is installed without reserved resources or has addition or unexpected/unsupported resources (ex: a second hard drive).&nbsp; Please contact TAC to troubleshoot this specific issue as they will need exact details regarding your deployment environment to assist you in resolving this issue.</P> Tue, 26 Nov 2019 13:08:13 GMT https://community.cisco.com/t5/security-analytics/i-got-quot-error-retrieving-data-500-internal-server-error-quot/m-p/3989476#M365 dhuckaby 2019-11-26T13:08:13Z Re: I got "Error retrieving data. 500: internal server error" error message in my "stealthwatch management console ve". https://community.cisco.com/t5/security-analytics/i-got-quot-error-retrieving-data-500-internal-server-error-quot/m-p/3989480#M366 Thank you for your answer.<BR />I am waiting for the service contract number for dealer support. Tue, 26 Nov 2019 13:13:36 GMT https://community.cisco.com/t5/security-analytics/i-got-quot-error-retrieving-data-500-internal-server-error-quot/m-p/3989480#M366 user121018 2019-11-26T13:13:36Z