topic Re: SMC password reset in Security Analytics

SMC password reset

TNSC2021 — Fri, 16 Jul 2021 02:51:51 GMT

I can't login to SMC GUI.

I can login to CLI using default root username and password.

How to reset GUI admin password?

Thanks

Re: SMC password reset

Octavian Szolga — Fri, 16 Jul 2021 06:17:03 GMT

Hi,

This should do it:

Stealthwatch GUI Admin Password Reset

SSH as root to the FC appliance then run these commands:

systemctl stop LCOrchestrate.service
systemctl stop lc-tomcat.service
cd /lancope/var/database/dbs/hsqldb/admin
rm -rf admin.*
systemctl start LCOrchestrate.service
systemctl start lc-tomcat.service

BR,

Octavian

Re: SMC password reset

TNSC2021 — Fri, 16 Jul 2021 07:46:54 GMT

Opened the VM console for flow collector. Says SMBus Host Controller not enabled!

Stuck there. No interactive CLI available 😞

SMC admin password can't be reset from SMC VM console?

Re: SMC password reset

Octavian Szolga — Fri, 16 Jul 2021 12:43:57 GMT

Hi,

Even though the procedure is for FC, try on SMC directly.

BR,
Octavian

Re: SMC password reset

TNSC2021 — Mon, 19 Jul 2021 02:12:50 GMT

Thanks.

I rebooted the SMC, then at the blue screen I chose root shell.

Then at the CLI I typed "systemctl stop LCOrchestrate.service" and received the error message "-su: systemctl: command not found".

Any ideas?

Re: SMC password reset

Octavian Szolga — Mon, 19 Jul 2021 05:23:56 GMT

Which SMC version are you running?

I don't understand why you had to reboot SMC and dind't used SSH to open a root shell.

BR,
Octavian

Re: SMC password reset

TNSC2021 — Mon, 19 Jul 2021 06:35:52 GMT

I rebooted the SMC because the VM console was not responsive.

The SMC VM console says that I'm running version 6.6.2 build 2015.08.27.1651-1.

Re: SMC password reset

alintadimitri — Sat, 11 Sep 2021 03:42:12 GMT

Changing passwords on your SMC Wireless Modem
1. Navigate to the SMC Admin Console by typing 192.168. 0.1 in your internet browser (at the top of your page).
2. Log In with the following information: Username: cusadmin.
3. Select Wireless.
4. Choose Encryption.
5. Enter the desired password into the Pre-Shared Key field. ...
6. Select Apply.

Re: SMC password reset

farid.hejazi — Wed, 05 Jan 2022 14:30:52 GMT

1. Log in to the appliance console as root.
2. Type rm /lancope/var/smc/config/users/admin/user.xml Press Enter.
3. Type docker restart smc Press Enter.
4. Type docker restart nginx Press Enter.
This will reset admin password to the default value.

after that:

1. Log in to the SMC as admin.
l    URL: https://<IPAddress>
l    Login: admin
l    Default Password: lan411cope
2. Click the Global Settings icon. Select User Management.
3. Locate the admin user in the list.
4. Click the Actions menu. Select Change Password.
5. Follow the on-screen prompts to change the admin password. Use the following
criteria:
l    Length: 8 to 256 characters
l      Change: Make sure the new password is different from the default password
       by at least 4 characters.