topic FC root password reset in Security Analytics

FC root password reset

Hardi Ahmed — Sun, 19 Sep 2021 17:59:32 GMT

Hi Experts

is there a way to reset the root account password for StealthWatch flow collector?

Re: FC root password reset

balaji.bandi — Sun, 19 Sep 2021 19:21:53 GMT

Look at the admin guide to reset password page 137:

https://www.cisco.com/c/dam/en/us/td/docs/security/stealthwatch/system_installation_configuration/SW_7_0_Installation_and_Configuration_Guide_DV_5_0.pdf

Re: FC root password reset

Hardi Ahmed — Sat, 25 Sep 2021 17:27:59 GMT

Hi BB,

as per to my check password reset option was disabled. i did system factory reset.

after the factory reset i was able to connect the Flow sensors and exporters, but still i have an issue between the SMC and FC. from the SMC there is an alarms "Flow Collector Management channel down", however i imported all certificates again to the FC.

any idea?

thanks