https://community.cisco.com/t5/telepresence-and-video-infrastructure/ex90-not-working/m-p/3986907#M99348 <P>Can you get to the web interface? My guess is it's not booting up fully - if you've tried a factory reset there's not much you can do, unless you still have support on it (if it's even available).&nbsp;</P><P>&nbsp;</P><P>It might be replacement time.....</P> Wed, 20 Nov 2019 21:52:21 GMT PJMack 2019-11-20T21:52:21Z https://community.cisco.com/t5/telepresence-and-video-infrastructure/ex90-not-working/m-p/3985980#M99334 <P>I have tried resetting the device, its boots up and shows Cisco logo, then the display went off, i can see power led white led ON&nbsp; and touch panel volume lights. no image on display...&nbsp;</P><P>&nbsp;</P><P>Can someone help me to&nbsp; to fix this, or to find out the exact issue...&nbsp;</P> Tue, 19 Nov 2019 15:14:40 GMT https://community.cisco.com/t5/telepresence-and-video-infrastructure/ex90-not-working/m-p/3985980#M99334 pramith 2019-11-19T15:14:40Z https://community.cisco.com/t5/telepresence-and-video-infrastructure/ex90-not-working/m-p/3986907#M99348 <P>Can you get to the web interface? My guess is it's not booting up fully - if you've tried a factory reset there's not much you can do, unless you still have support on it (if it's even available).&nbsp;</P><P>&nbsp;</P><P>It might be replacement time.....</P> Wed, 20 Nov 2019 21:52:21 GMT https://community.cisco.com/t5/telepresence-and-video-infrastructure/ex90-not-working/m-p/3986907#M99348 PJMack 2019-11-20T21:52:21Z