Incoming call transfer to another extension by Single Key Press

fms000001 — Tue, 19 Mar 2019 19:05:00 GMT

Dear All,

Is it possible to transfer incoming call on Phone A to Phone B by simply pressing single key on Phone A itself.

Here I do not want to receive the call & then transfer it. But I need to transfer the call to another extension while it is still ringing.

Please suggest if it can be done & how it can be done.

Thanks & Regards,

Vikrant S Patil.

Hi Vikrant,

Jitender Bhandari — Mon, 06 Feb 2017 10:14:58 GMT

Hi Vikrant,

You can configure Call forward all on Phone A, other than that you can redirect a call through iDivert to voice mail, but the existing CUCM design does not let you transfer a call in ringing state.

Regards,

(Rate if it helps)

topic Incoming call transfer to another extension by Single Key Press in Unified Communications Infrastructure

Incoming call transfer to another extension by Single Key Press

Hi Vikrant,