Is there a tool or trace to show which greeting (standard or) being played?

cmw — Mon, 18 Mar 2019 23:37:05 GMT

Neither Portstartus monitoring tool nor port viewer has that.

Re: Is there a tool or trace to show which greeting (standard or

lindborg — Sat, 28 May 2005 03:03:58 GMT

There's no real time tool that shows this information, unfortunately - close - if you turn on the "PhraseServer to Monitor" trace in the Unity Diagnostic Tool and look in the port status monitor, you'll see the file names for all the prompts playing and you're supposed to see the file names of the greetings as well - the names on these make it obvious which ones are being played (they contain "standard", "offours" etc... in the name) - however it only says "stream" now - I'll look into why it doesn't kick out the file name.

However, you can turn on a trace to see this information in a log if you need to. Again, in the Unity Diagnostic Tool go to the micro traces option and go to the "Conv PHGreeting" section - select "Properties and Variables Values", #24, and hit next - make a call into the system and hit a greeting and then go look in the \commserver\logs directory - you'll see a file called "diag_AVCsMgrxxxx" in there and you'll see your call - it'll explicitly say which greeting is being selected when the call handler/subscriber is hit.

Re: Is there a tool or trace to show which greeting (standard or

cmw — Sat, 28 May 2005 17:09:17 GMT

Thanks...

topic Is there a tool or trace to show which greeting (standard or) being played? in Unified Communications Infrastructure

Is there a tool or trace to show which greeting (standard or) being played?

Re: Is there a tool or trace to show which greeting (standard or

Re: Is there a tool or trace to show which greeting (standard or