topic Re: PCD Error - CUCM in Unified Communications Infrastructure

PCD Error - CUCM

faizanelahi — Tue, 23 Mar 2021 21:18:12 GMT

Hi,

I have installed PCD 12.6 to migrate the existing cluster. PCD had discovered the clusters but with errors, log says that it failed to install ciscocm.ucmap_platformconfig-v1.3.k3.cop.sgn on the node.

I have downloaded cop file from PCD through SFTP and installed on CUCM. Despite the install/upgrade page showing that the file has successfully installed, show version active is not showing above cop file. Tried restarting the server with no luck.

What am i missing here ? Thanks in advance.

Re: PCD Error - CUCM

Nithin Eluvathingal — Wed, 24 Mar 2021 01:02:27 GMT

From which version to which version you migrate ?

Re: PCD Error - CUCM

faizanelahi — Wed, 24 Mar 2021 04:39:24 GMT

From 10.5 to 11. 5

I haven't started migration task yet, cluster discovery itself encountering the errors.

Re: PCD Error - CUCM

Nithin Eluvathingal — Wed, 24 Mar 2021 05:20:29 GMT

You don't need to install ciscocm.ucmap_platformconfig.cop file it gets installed automatically.

Did you provide correct details including the OSadmin and OS Admin Password ?

Is it the entire cluster or any specific node failed ?

Re: PCD Error - CUCM

faizanelahi — Wed, 24 Mar 2021 05:27:17 GMT

Yes, with the same credentials I am able to login to cli.

Re: PCD Error - CUCM

faizanelahi — Wed, 24 Mar 2021 12:17:00 GMT

Hi Nithin,

Entire cluster is failing.

I have installed pcd 10.0 on old server now to test and it has successfully discovered the cluster without any issues.

Issues encountered only on pcd 12.6.

Re: PCD Error - CUCM

Nithin Eluvathingal — Thu, 25 Mar 2021 02:17:23 GMT

Since you are migrating from 10.5 to 11.5, use another versions of PCD which support migration to 11.5.

Re: PCD Error - CUCM

faizanelahi — Thu, 25 Mar 2021 03:38:49 GMT

I will give a try and let you know.

Just curious to know, since pcd 10.0 has successfully discovered the cluster and ciscocm.ucmap_platformconfig.cop automatically installed on pub/sub. If I rediscover cluster again on 12.6, does it make any issues or its fine.

Re: PCD Error - CUCM

Nithin Eluvathingal — Thu, 25 Mar 2021 04:12:21 GMT

AFAIK it wont make any issues.