Inter-CSS calling

msmalik — Wed, 24 Aug 2022 23:19:15 GMT

Hello all,

What would be an optimal way of achieving the following;

- Site BR1 has Partition_Emergency_BR1 and has a dedicated emergency number 5678.
- Site HQ has Partition_Emergency_HQ and also has a dedicated DID emergency number (8572) 5678

both sites have individual CSS - CSS_BR1 & CSS_HQ which direct emergency calls to that site's dedicated emergency phone.

Site BR1's requirement is;
- Work hours: Emergency calls from BR1 goes to BR1 site's Emergency phone
- After Hours: Emergency call from BR1 goes to HQ site's Emergency phones

How would I tackle this inter-css calling?

Thanks

Re: Inter-CSS calling

Stephanie Knoop — Thu, 25 Aug 2022 02:48:01 GMT

Hi, you can accomplish this with Time of Day Routing in CallManager. Here's a tech note on the subject, that I hope will help.

https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/109588-tod-routing-example00.html

topic Re: Inter-CSS calling in Unified Communications Infrastructure

Inter-CSS calling

Re: Inter-CSS calling