topic Have you checked for in Unified Communications Infrastructure

Auto dial when pressed the ext during off-hook

Mohd Marzuki — Tue, 26 Mar 2019 04:52:51 GMT

hi,

I just noticed that when i pickup the phone handset and press any extension it's just silence without calling that desire extension. If i pressed the loudspeaker button or press the ext number and pickup the handset it;s working fine. It's using C6921 ip phone model.

Kindly please advise

Have you checked for

Jaime Valencia — Tue, 14 Oct 2014 15:03:26 GMT

Have you checked for overlapping??

Did you meant on the route

Mohd Marzuki — Tue, 14 Oct 2014 15:09:19 GMT

Did you meant on the route pattern things?

I mean dial plan overlapping.

Jaime Valencia — Tue, 14 Oct 2014 15:29:51 GMT

I mean dial plan overlapping. Your WHOLE dial plan.

Hi Jaime, is there any

vatandeep singh — Thu, 16 Oct 2014 11:32:12 GMT

Hi Jaime, is there any setting on the call manager if phone is off hook and it wait for 5th digits if dial plan is over lapping.

e.g. I have two numbers 4701 and 47010 , so if some one wanna dial 47010 on off hook and it shouls not dial immidiatly by pressing 4701 it should wait for next 0 to complete its five digits.

T302 determines how much

Jaime Valencia — Thu, 16 Oct 2014 14:41:07 GMT

T302 determines how much longer it will wait before trying to place the call, but there is no setting that tells CUCM to wait for X amount of digits and then consider that's all you'll dial.

If there's overlapping, you'll always have this behavior.

Hi jaime, Default T302 inside

Mohd Marzuki — Thu, 16 Oct 2014 15:50:39 GMT

Hi jaime,

Default T302 inside enterprise parameters is 15000.. If i lower down to 5000,means that it will take much more time compared to default value correct me

No, read the T302 timer

Jaime Valencia — Thu, 16 Oct 2014 15:55:59 GMT

No, read the T302 timer description.