topic Hi Mathew,Have u successfully in Unified Communications Infrastructure

UCCX Upgrade using PUT issue - Enter a valid backup file

Mathew Varghese — Tue, 19 Mar 2019 15:34:00 GMT

We are upgrading UCCX from 7.0(1)SR05 to 8.5.1, after running PUT we got the backup file as

PUTBackup26-Aug-14#14-29.tar

While restoring this file in 8.5.1 system we are getting error message as "Enter a valid backup file" and is unable to proceed

Backup TAR location details given as

SFTP address : x.x.x.x

File path : /

User name : admin

Password : *******

Appreciate your feedback

George Thomas — Tue, 02 Sep 2014 21:14:38 GMT

In the file path, mention the name of the TAR file as well. Eg. /PUTBackup26-Aug-14#14-29.tar

Aman Soi — Wed, 03 Sep 2014 05:37:49 GMT

Hi Mathew,

Have u successfully upgraded from 7 to 8?

I did not understand your query since if you are trying to restore UCCX 7 backup on UCCX 8 , that won't because of different UCCX versions.

Please elaborate.

regds,

aman

Mathew Varghese — Wed, 03 Sep 2014 19:00:58 GMT

Thanks George, UCCX was looking for files inside tar file.

George Thomas — Wed, 03 Sep 2014 19:01:51 GMT

Great, good luck on your upgrades!