topic Debug the GW to find the in Unified Communications Infrastructure

CUCM 8.6 Incoming Call issue

bob.bartlett — Tue, 19 Mar 2019 15:16:48 GMT

I have a new 8.6 install and I can call out and can call between phones on the CallManager but incoming calls get dropped without even ringing to the phone. any thoughts...

Debug the GW to find the

Jaime Valencia — Mon, 09 Jun 2014 15:23:41 GMT

Debug the GW to find the reason code for this, then you can get an idea of what to fix.

this is an intercluster trunk

bob.bartlett — Mon, 09 Jun 2014 15:54:29 GMT

this is an intercluster trunk between 2 Call Managers.

Check IPs, incoming CSS,

Jaime Valencia — Mon, 09 Jun 2014 15:57:12 GMT

Check IPs, incoming CSS, codecs, if no avail, review CUCM traces.

& make sure IPs of all nodes

Suresh Hudda — Mon, 09 Jun 2014 17:00:22 GMT

& make sure IPs of all nodes (PUB and SUBs call manager)'s are mentioned in the ICT under "Remote Cisco Unified Communications Manager Information" at both CUCM side.

Suresh