topic Re: call routing to an assistant in Unified Communications Infrastructure https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322962#M40802 <HTML><HEAD></HEAD><BODY><P>Sorry forgot. Using CUCM/UM/CUPS 8.6<BR /><BR />Andre<BR /><BR />Sent from Cisco Technical Support iPhone App</P></BODY></HTML> Wed, 23 Oct 2013 17:56:00 GMT aguy 2013-10-23T17:56:00Z call routing to an assistant https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322960#M40800 <P>Im trying to figure out a way to:</P><P></P><OL><LI> have a call come in to a line</LI><LI>if the user doesnt pickup after 3 rings it goes to an asstant</LI><LI>if the assistant doesnt pickup then it goes to the user's voicemail</LI></OL><P></P><P>Whatever method I use has to be browser based.&nbsp; ie can use a windows application.</P><P></P><P>Any ideas?</P> Tue, 19 Mar 2019 14:25:58 GMT https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322960#M40800 aguy 2019-03-19T14:25:58Z Re: call routing to an assistant https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322961#M40801 <HTML><HEAD></HEAD><BODY><P>What call control do you use and version????<BR /><BR />Sent from Cisco Technical Support iPad App</P></BODY></HTML> Wed, 23 Oct 2013 17:10:39 GMT https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322961#M40801 Jaime Valencia 2013-10-23T17:10:39Z Re: call routing to an assistant https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322962#M40802 <HTML><HEAD></HEAD><BODY><P>Sorry forgot. Using CUCM/UM/CUPS 8.6<BR /><BR />Andre<BR /><BR />Sent from Cisco Technical Support iPhone App</P></BODY></HTML> Wed, 23 Oct 2013 17:56:00 GMT https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322962#M40802 aguy 2013-10-23T17:56:00Z call routing to an assistant https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322963#M40803 <HTML><HEAD></HEAD><BODY><P>You could use IPMA</P><P></P><P>HTH <BR /> <BR />java <BR /> <BR />if this helps, please rate <BR /> <BR />www.cisco.com/go/pdihelpdesk</P></BODY></HTML> Thu, 24 Oct 2013 00:21:19 GMT https://community.cisco.com/t5/unified-communications-infrastructure/call-routing-to-an-assistant/m-p/2322963#M40803 Jaime Valencia 2013-10-24T00:21:19Z