topic Hi Terry, thanks for the help in Unified Communications Infrastructure

Move Unity Connection Mailbox to Another Cluster

Jacob Webb — Tue, 19 Mar 2019 16:03:02 GMT

Okay, so I have existing users on Unity connection 8.5, but the entire office is moving to another region where I have a completely separate 10.5 cluster. Is there a way for me to migrate those users to the new cluster while retaining the voice mail and recorded names?

These users are only a subset of the users on the 8.5 cluster. Not every mail box should be migrated.

Jacob,Please refer to below

Terry Cheema — Fri, 16 Jan 2015 06:08:42 GMT

Jacob,

Please refer to below guide, you can use COBRAS, to import/export the users along with messages read/unread. But I think it will do export/import all, have a read through below migration guide

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/design/guide/10xcucdgx/10xcucdg037.html#pgfId-1059352

-Terry

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Please refer to below link

Terry Cheema — Fri, 16 Jan 2015 06:11:25 GMT

Please refer to below link for download and videos on how to use this tool.

http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html

-Terry

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Thanks Terry. I'll try that

Jacob Webb — Fri, 16 Jan 2015 08:15:35 GMT

Thanks Terry. I'll try that tonight.

No worries, please let me

Terry Cheema — Fri, 16 Jan 2015 09:10:12 GMT

No worries, please let me know how you go.

-Terry

Please rate all helpful posts and if you have no other queries please mark thread as answered.

Hi Terry, thanks for the help

Jacob Webb — Mon, 29 Jun 2015 12:51:43 GMT

Hi Terry, thanks for the help and sorry for the late reply.

I used the COBRAS tool to move a single user successfully. The only thing I would add to what you said is that when you export you get everyone's recordings, but on import you can choose a single user, a list from csv, or all users from the database.

Thanks for the feedback Jacob

Terry Cheema — Mon, 29 Jun 2015 23:29:04 GMT

Thanks for the feedback Jacob.

-Terry