topic We also have the same issue. in Unified Communications Infrastructure

Webex Dropped Call

Colin Crubaugh — Tue, 19 Mar 2019 11:47:09 GMT

Had a webex call that dropped 15 minutes after the meeting started so I looked at the log and it gave me the error below.

04/18 15:10:41:00 WARN 2097154 mp_calls.cc 5014 (5165,0,0,0) Call failed, error = 5165

04/18 15:10:41:00 WARN 2097198 mp_calls.cc 2740 (5165,0,0,0) Call failed in ConfSched, error=5165

Anybody have any idea/suggestions for me?

Thanks

bwhite8165 — Mon, 12 Sep 2016 20:35:16 GMT

We also have the same issue. We are noticing that most cals are dropping between 15-20 minutes.

Mike Spooner — Tue, 13 Sep 2016 16:30:32 GMT

A fix was released in version 8.5(4.1035): https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtz94274

Good luck

Goodwin — Tue, 24 Nov 2020 14:49:18 GMT

It's the end of 2020 and we are still having the entire call lose audio.