topic CUCM 8.6 Backups Not working in Unified Communications Infrastructure

CUCM 8.6 Backups Not working

gmgarrian — Tue, 19 Mar 2019 10:59:17 GMT

When the backups were setup everything worked. I checked later and I'm getting this when checking the status:

"Unable to send network request to master agent. This may be due to Master or Local Agent being down."

All services are running.

Any ideas?

gmgarrian — Mon, 21 Nov 2011 16:46:25 GMT

Based on another post I restarted the DRF services and now it's working.

dudi_duay — Thu, 02 May 2013 09:43:45 GMT

was the restart service affecting to the users? will users be affected? thanks.

barry — Thu, 02 May 2013 12:18:14 GMT

Hi John

No. Restarting DRF services does not impact users.

HTH

Barry Hesk

Intrinsic Network Solutions

dudi_duay — Thu, 02 May 2013 12:21:18 GMT

Hi Barry,

Thanks. for the info. Already did the restart. Thanks.

Hi gmgarrian,

Followed your suggestion and it worked for me. DRS worked immediately after services restart at publisher (DRF Local and DRF Master). Thanks!