topic ViewMail 8.5.7 / Outlook 2010 / Unity 7.x in Unified Communications Infrastructure

ViewMail 8.5.7 / Outlook 2010 / Unity 7.x

Mark H — Tue, 19 Mar 2019 10:17:59 GMT

Hi everyone,

We're looking at using ViewMail 8.5.7 with Outlook 2010 clients for Unity 7.x and we have the VMWS component successfully installed and running.

Can the ViewMail client use integrated authentication, instead of the user having to enter their password in the settings? If not, what seems to be the best practice to manage it.

Having users go in to the ViewMail settings and changing their password manually every time they change their password isn't quite feasible.

Cheers,

Mark

ViewMail 8.5.7 / Outlook 2010 / Unity 7.x

Jonathan Schulenberg — Mon, 18 Jul 2011 10:07:45 GMT

I agree with you but it's not possible yet. I have heard rumors that some SSO products are capable of forcing the updated value locally but I have not seen this first-hand. My suggestion is to throw a tantrum to your Cisco AM so they attach your name to the enhancement request for this.

ViewMail 8.5.7 / Outlook 2010 / Unity 7.x

Mark H — Mon, 18 Jul 2011 23:30:02 GMT

Thanks Jonathan.

Do you know if it's possible with Unity Connection 8?

Thanks,

Mark

ViewMail 8.5.7 / Outlook 2010 / Unity 7.x

Brad Magnani — Tue, 19 Jul 2011 15:36:12 GMT

Hi Mark,

No, this isn't possible with UC 8 either at this point. Jon is correct, you'll want to look to your account team for some leverage.

Brad

Re: ViewMail 8.5.7 / Outlook 2010 / Unity 7.x

Mark H — Thu, 21 Jul 2011 00:55:46 GMT

Thanks Brad and Jon.

Time to bug our account team. Using Exchange for voicemail looks even more attractive now.